Centurion: Junior IT Support Technician posted by Pro-Match Recruitment
Posted on 2025-07-15 00:00:00
| Employer | Pro-Match Recruitment |
|---|---|
| Category | Other IT/Computer |
| Location | Gauteng / Centurion |
Job Summary
Junior IT Support Technician
Introduction
IT company in Centurion a is looking for a detail-oriented Junior IT Support professional to join our team. The ideal candidate will have 3-4 years of hands-on experience with Microsoft 365 and possess the skills necessary to set up, configure tenants, maintain, and monitor networks and servers. This role requires a strong attention to detail, the ability to work efficiently under pressure, and a commitment to delivering excellent service to our clients
Duties & Responsibilities
Microsoft 365: Utilize your in-depth knowledge of Microsoft 365 to set up, configure, and troubleshoot M365 tenants for our clients.
Attention to Detail: Maintain a keen eye for detail when working on client projects, ensuring accuracy and precision in all tasks.
Client SLA Management: Collaborate with team members to establish and maintain Service Level Agreements (SLAs) with clients, ensuring that all commitments are met or exceeded.
Network and Server Monitoring: Monitor client networks and servers to proactively identify and address issues, ensuring optimal performance and reliability.
Maintenance Tasks: Execute routine maintenance tasks to keep client systems and networks running smoothly, including updates, patches, and system optimizations.
Problem Solving: Diagnose and resolve IT-related issues efficiently, both independently and as part of a team.
Documentation: Maintain accurate documentation of configurations, changes, and procedures for client environments.
Customer Service: Provide exceptional customer service, effectively communicating with clients to understand their needs and resolve their IT concerns.
Team Collaboration: Collaborate with senior IT support staff to learn and grow your skills while contributing to team projects and goals.
Desired Experience & Qualification
Matric
Own vehicle required must be reliable
3-4 years of practical experience with Microsoft 365, including tenant setup and configuration.
Strong problem-solving skills and the ability to work well under pressure.
Excellent communication and interpersonal skills.
A commitment to delivering high-quality service and meeting client expectations.
Basic knowledge of network and server administration.
Ability to adapt and learn quickly in a dynamic IT environment.
Microsoft 365 certified Modern Desktop Administrator Associate
Microsoft 365 Fundamentals
CCNA or MTCNA beneficial
Microsoft 365 Certified: Messaging Administrator Associate (Advantage)
Self-motivated with the ability to work with minimal direction.
Ability to handle confidential matters, set priorities, work well under pressure with attention to detail.
Package & Remuneration
R12 000-R25 000
Fuel Reimbursement
Opportunities for professional development and growth within the company.
Collaborative and innovative work environment.
Exposure to a variety of IT projects and technologies.
Supportive team culture that values your contributions
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