Grahamstown: General Manager (Hospitality Live-In)

5 Star Game Reserve just outside of Grahamstown is seeking a General Manager to perform the following. Kindly note this is a live-in position Minimum Requirements: Matric Degree / National Diploma or Certificate in Hotel Management (ESSENTIAL) Minimum of 5 years’ working experience at a 5* lodge / hotel Previous experience in management role essential Clear understanding of lodge operations Must be computer literate Professional and well-groomed with excellent all round communication skills Strong admin skills Strong Operations skills Excellent attention to detail Time management skills Financial skills Team player with high regard for efficiency and service excellence to guests Must have a high level of working knowledge i.r.t Guest Relations, Food and Beverage, Housekeeping and Front Office The role involves overseeing all lodge departments, ensuring high standards of service and guest satisfaction, managing staff, maintaining the property and achieving financial targets Experienced on platforms such as Guest Revu and Trip Advisor Must have good communication and reporting skills in English Must be proficient on OPERA Must be proficient on all MS Office packages Ability to implement strategies that enhance the lodges reputation and profitability Motivate and foster a positive work environment Exceptional Food and Beverage knowledge A passion for training staff Understanding basic Labour law and disciplinary procedures Valid driver’s license (no endorsements) (ESSENTIAL) Own reliable vehicle / transport Must be willing to accept a live-in position