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South Africa: First-Year Success Practitioner posted by Nelson Mandela University

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Job Description

CORE PURPOSE OF JOB

The purpose of this post is to collaborate with the First Year Success Coordinator in the execution of appropriate and effective institution-wide First Year Success Programmes in order to facilitate a smooth transition of new students into the academic and social culture of the University as directed and in accordance with the mission of the Nelson Mandela University

KEY PERFORMANCE AREAS

  • To co-promote and implement an appropriate and effective First Year Success Programme for new students across the University;
  • To facilitate training programmes for First Year Success Leaders;
  • To recruit, interview and select new and senior students from each programme in each Faculty as First Year success Buddies
  • To liaise with First Year Success Leaders and First Year students;
  • To manage and update information on the First Year Success digital platforms;
  • To perform administrative functions for the First Year Success programme included but not limited to
  • Finance Administration
  • Marketing and Communication Administration
  • Office Administration 

CORE COMPETENCIES

 
  • An understanding of and experience in First Year Success programmes and services with regard to student access, retention and throughput principles and best practice;
  • An understanding of the developmental resource needs of students and staff;
  • Have proven coordination and liaison skills;
  • Possess strong facilitation skills;
  • Possess strong written and verbal communication skills;
  • Have proven information and digital competencies;
  • Have proven attributes of transparency, integrity and teamwork.
  • Administration and Office management skills
  • Good interpersonal skill
 

REQUIREMENTS

 

In order to be considered for appointment to this post, candidates should have complied with the following requirements:

  • M+3 or equivalent qualification in the field of social sciences, marketing or public relations
  • Have at least 2-3 years of relevant experience in which the above competences have been gained.   
 
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Nelson Mandela University reserves the right not to make an appointment. In considering candidates for appointment into the advertised posts, preference will be accorded to persons from a designated group in accordance with the approved Nelson Mandela University Employment Equity Plan. No applications will be accepted after the closing date Friday, 14 November 2025.



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