Job Description
Our client is urgently in search of an experienced Business Analyst to join their team.
Responsibilities:
- Under the direction of a supervisor, perform research and requirements gathering; process analysis; investigation of existing functionality; gap analysis; participation in the design of new functionality; ensure functionality/products satisfy the client requirements.
- Participate in project walkthroughs: business requirements gathering, design walkthrough, functional test plans and implementation sessions.
- Prepare details to use case descriptions for the development team to implant the solution’s key functionality.
- Perform product testing to ensure product quality is maintained.
- Contribute to the implementation of new products and communicate effectively between internal and external stakeholders to ensure product satisfaction is maintained.
- Provide user training.
- Build and maintain strong, long-lasting client relationships.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Prepare SLA or other reports required on client account status.
- Provide first-line support to SLA clients.
- Collaborate with the development team to create Statements of Work, where required.
- Assist with challenging client requests or issue escalations as needed.
- Find ways to increase the quality of customer service.
Requirements:
- 5+ Years of experience
- Excellent communicator
- Attention to detail.
- Able to facilitate client meetings.
- Able to create high-quality work products.
- Able to conduct detailed analysis using relevant tools.
- Excellent problem-solving skills.
- Able to deal in a fast pace and high-pressure environment.
- Understands the underlying data requirements to operate digital processes.
- Experience in developing business cases.
If you meet the above requirements and want to make a career-changing move, email your CV to *****@*****.co.za.
Please have a look at our website for other exciting career opportunities www.********.co.za
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Join professional associations in your field to expand your network and knowledge.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Centurion: Facilities Manager Trainee posted by Africa Skills
URGENT VACANCY: Facilities Manager TraineeWe have a training opportunity for a vibrant, energetic person. This is a 12 to 18…
View JobNorthern Cape: Manager Depot Fuel posted by Kerry Kopp Consulting
Key Performance AreasRoute Planning & OptimisationFuel MarketingManagement of stock & depot assetsEnvironmental Management ComplianceSafe handling and...
View JobUpington: Agri Marketer posted by Kerry Kopp Consulting
Job SpecificationThe main purpose of this versatile post is sales and marketing of Agri and retail products.Minimum RequirementsGrade 12 with…
View JobWestern Cape: Shop Assistant posted by Phakisa Holdings
Working Hours: Shift-based (as per roster)Shop: 07h00 – 23h00Kiosks: 04h00 – 21h00Days: 7 days per week (rotational shifts, weekends, and…
View JobGauteng: Shop Assistant posted by Phakisa Holdings
Working Hours: Shift-based (as per roster)Shop: 07h00 – 23h00Kiosks: 04h00 – 21h00Days: 7 days per week (rotational shifts, weekends, and…
View JobGauteng: Operations Supervisor posted by Phakisa Holdings
Operations SupervisorReport To: OperationsSeniority Level: Mid-Career (2 - 4 yrs exp)Type: TempPRIMARY PURPOSE(S) OF POSITION:Supervises the work of...
View Job
Browse Employers
Job Alerts