Johannesburg: Onboarding Key Accounts Agent

A fast-growing leader in solar and clean utility solutions is looking for a detail-driven Onboarding Agent to ensure seamless handovers from sales to installation. Youll be the go-to person guiding clients through their setup journey from documentation and scheduling to activation and aftercare ensuring every customer feels supported, informed, and delighted. Non-Negotiable Requirements: 23 years experience in client onboarding, customer service, or admin coordination Strong background in a customer-centric or service-driven environment Excellent verbal and written communication skills Solid administration and CRM management skills Strong organizational ability with a proactive, solutions-oriented mindset Experience in the solar, energy, or utilities sector highly advantageous Job Experience & Skills Required: Manage client onboarding from handover to installation and activation Coordinate pre-installation admin, documentation, and scheduling Ensure clear client communication throughout the process Handle SSEG applications and contractual adjustments Collaborate with operations, support, and sales teams to deliver top-tier service Proactively request feedback, reviews, and referrals to strengthen client relationships For more engineering jobs, please visit: 🌐