Johannesburg: Engineering Key Account Manager

Job & Role Overview: As an Engineering Key Account Manager , you will be responsible for managing and strengthening key client relationships to ensure satisfaction, loyalty, and ongoing partnerships. Youll coordinate internally with technical, delivery, finance, and project teams to ensure client requirements are met, while proactively handling contract renewals, preventing churn, and identifying opportunities for growth. Experience & Skills Required: Qualifications: – Matric / Grade 12 Essential – Relevant Diploma or Degree in Business, Commerce, or Engineering Essential Experience: – 5 years in account management, client services or key account retention Essential – Proven success in contract renewals, client satisfaction, and commercial negotiation Essential – Experience in modular engineering, project lifecycle, or process equipment Advantageous Key Responsibilities: – Build and maintain strong, trust-based relationships with key clients – Oversee contract renewals and retention strategies – Coordinate with internal teams to ensure seamless delivery and service excellence – Identify upsell, cross-sell, and value-adding opportunities – Monitor client satisfaction, renewal cycles, and service performance metrics – Resolve client issues promptly and professionally – Ensure accurate CRM reporting and documentation Apply now! If you have not had any response within two weeks, please consider your application unsuccessful. Your profile will be kept on our database for future opportunities. For more information contact: Tumi Ndlovu