Midrand: Service Administrator posted by Phakisa Holdings

Service Administrator

Report to: Operations
Seniority Level: Mid-Career (2 – 4 yrs exp)

Your future role:

• Day-to-day administrative tasks in support of customer services team
• Managing service providers
• Coordinating and booking all travel arrangements
• Coordinating Service Engineers availability (local and overseas) to service projects
• Supporting project teams with document and correspondence management
• Preparation of professional documents and presentations
• Administration of Service Close-out activities: Reconciliation of service hours, reports and invoicing
• Logging and monitoring of service tickets from various inbound channels
• Support of EHS Administration for Service Jobs
• Coordination of internal and external training

Your profile:

• The basis of your success is a top-class Matric certificate and a completed vocational training as a professional assistant
• Several years of professional experience as a team assistant in a mid-to-large company office environment
• Strong Microsoft Office skills with an eye for detail
• Team player with a passion to help colleagues succeed
• Effective and enthusiastic communicator