Richards Bay: Branch Manager Richards Bay posted by Fusion Personnel

• National Diploma, tertiary education, or recognized management degree/diploma 10–12 years in Sales/Technical Sales.
• Minimum 10 years with rotating equipment, preferably in the pumping industry.
• Proficient in Microsoft Office 365 (Outlook, Excel, Word).
• Experience with relevant selection tools.
• SAP / Pump selection tools experience.
• Fully bilingual.
• Strong communication, presentation, time management, and organizational skills.

Responsibilities:

• Ensure customer needs are met and satisfaction objectives are achieved.
• Oversee safety and housekeeping practices in offices and workshops.
• Collaborate with other business units to improve service levels.
• Advise management on continuous improvement initiatives.
• Conduct regular staff meetings, disciplinary hearings, and counselling sessions.
• Prepare reports, documents, presentations, and sales forecasts.
• Ensure ongoing staff training and development.
• Adhere to health and safety legislation and company policies, including conducting risk assessments.
• Support daily operational tasks and perform additional reasonable duties as required.