Western Cape: Growth Partner posted by Performability Recruitment

Duties Key Account Management · Manage and grow relationships with key group clients headquartered in Gauteng/ Cape Town. · Serve as the primary point of contact for all account-related queries and escalations. · Ensure smooth coordination of group activities, including rollouts, upgrades, migrations, refreshes, and supplementary product deployments. Sales Growth & Upselling · Achieve monthly and annual sales and upsell targets. · Identify opportunities for new and supplementary product offerings within existing accounts. · Increase our clients market share within assigned accounts and the region. New Business Development · Source and secure new franchise groups in the region. · Build strong relationships to generate ongoing business and referrals. Customer Service Excellence · Deliver exceptional service and resolve issues promptly. · Maintain positive relationships that reinforce our clients reputation for reliability and innovation. Operational Coordination · Oversee new store openings, system upgrades, and refresh projects for group accounts. · Collaborate with internal teams to ensure all project milestones are met according to client timelines and GAAP standards. Administrative Accuracy and Reporting · Update all sales activities, opportunities, and client information in Salesforce daily. · Submit accurate reports, forecasts, and feedback on time. Teamwork and Collaboration · Work closely with the Regional Sales Manager and cross-functional teams to ensure client satisfaction and operational efficiency. Contribute to a positive, performance-driven team culture. · 3 years related experience · Proven experience in Growth Partner Hospitality , B2B sales, or hospitality tech solutions. · Strong relationship-building and negotiation skills. · Ability to manage multiple projects and deadlines with precision. · Excellent communication and presentation skills. · Familiarity with POS and CRM (Salesforce) systems and hospitality technology (advantageous) · Ability to manage multiple projects and deadlines effectively. Valid drivers license and own vehicle.