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South Africa: Foh/Duty Manager posted by HotelJobs

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Job Description

Job Title FOH / Duty Manager Game Farm / Safari Lodge Location Game Farm / Private Reserve South Africa (Live-in position common) Job Purpose To oversee daily lodge operations with a strong focus on guest experience ; staff supervision ; and smooth front-of-house service ; while acting as the on-duty manager in the absence of senior management. Key Responsibilities Guest Experience & FOH Welcome and host guests, ensuring a high-end safari experience Manage guest check-ins, check-outs, and room allocations Handle guest queries, special requests, and complaints professionally Coordinate daily activities (game drives, meals, spa, transfers) Maintain lodge standards in line with brand expectations Duty Management Take full responsibility for lodge operations during shifts Act as point of contact for emergencies or operational issues Ensure smooth communication between departments (guiding, housekeeping, kitchen, maintenance) Open and close lodge as required Staff Supervision Supervise FOH, housekeeping, and service staff Assist with staff schedules, attendance, and discipline Train and mentor junior staff in service standards Foster a positive team culture Administration Handle reservations and booking systems (e.g. NightsBridge, ResRequest, Opera) Manage guest billing, cash-ups, and basic financial controls Maintain daily reports, guest feedback, and incident logs Stock control for FOH and bar areas (where applicable) Health; Safety & Compliance Ensure compliance with lodge safety procedures Enforce hygiene and food safety standards Assist with conservation or reserve protocols when required Minimum Requirements Grade 12 (Matric) 25 years experience in hospitality (lodge, hotel, or game farm environment) Previous FOH Supervisor or Duty Manager experience preferred Computer literate (MS Office, reservation systems) Valid drivers licence Fluent in English (additional languages an advantage) Preferred Skills & Attributes Excellent communication and people skills Strong problem-solving ability Professional; calm, and guest-focused Able to work long hours, weekends, and public holidays Passion for hospitality, nature, and wildlife Ability to live and work in a remote environment Salary & Benefits (Typical varies widely) Live-in accommodation Meals while on duty Uniform provided Potential gratuities

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How to Apply

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About Other IT/Computer Jobs in South Africa

In South Africa, the IT and computer industry is a significant contributor to the country’s economy, with a diverse range of job opportunities available across various sectors. Typically, these roles involve working with technology to drive business growth, improve efficiency, and enhance customer experience. Generally, careers in this field require a strong understanding of technical concepts and a willingness to adapt to changing technologies.

When it comes to salary expectations, it’s common for IT and computer professionals in South Africa to earn broad ranges that can vary significantly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salaries between R400 000 and R600 000 per annum, while more senior roles can command higher figures, often ranging from R800 000 to R2 million or more, depending on the specific requirements of the job.

Common skills for IT and computer professionals in South Africa typically include proficiency in programming languages such as Java, Python, or C++, as well as experience with operating systems like Windows, Linux, or macOS. Data analysis and visualisation tools like Tableau, Power BI, or D3.js are also often required, particularly in roles involving data science or business intelligence. Additionally, IT professionals should be familiar with cloud computing platforms like AWS, Azure, or Google Cloud, as well as cybersecurity principles to protect against threats. Other essential skills may include project management, collaboration tools like Slack or Trello, and a solid understanding of database management systems.

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Industries that commonly employ IT and computer professionals in South Africa include the financial services sector, technology industry, manufacturing sector, and public sector organisations. These sectors often require specialists to design, implement, and maintain complex technological systems, ensuring they operate efficiently and securely.

Career development opportunities for IT and computer professionals in South Africa are diverse and varied. Typically, entry-level roles provide a solid foundation for progression into mid-tier positions, where professionals can take on more senior responsibilities and develop their technical expertise. With experience, it’s common to move into leadership roles or transition into related fields like data science, artificial intelligence, or cybersecurity. Many companies also offer opportunities for training, certification, and continuing education to support the ongoing development of their employees’ skills and knowledge.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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