| Date | 2024-11-24 |
|---|---|
| Job Title | Pbq Call Center Agent |
| Employer | Datafin More Information |
| Salary | 0 |
| Category | It Computer |
| Location |
South Africa / South Africa |
Job Summary
Pretoria/Centurion – Gauteng
- Conduct telephonic consultations with patients to monitor drug utilisation and adherence to prescribed therapies.
- Provide accurate and clear information.
- Document and report any adverse drug reactions or medication-related issues.
- Ensure compliance with pharmaceutical and healthcare regulations.
- Maintain patient confidentiality and handle sensitive health information professionally.
- Update patient records.
- Post Basic Pharmacist Assistant qualification (essential).
- Previous experience in a call center environment (advantageous).
- Strong communication skills, with a focus on empathetic patient care.
- Proficiency in patient management systems and general computer literacy.
- Excellent problem-solving skills and the ability to work under pressure.
- Knowledge of pharmaceutical guidelines and drug safety.
- Detail-oriented and organised.
- Patient, compassionate, and capable of building rapport with patients over the phone.
- A proactive team player with a willingness to learn.
Pbq Call Center Agent position available in South Africa, South Africa. This job position was posted by Datafin. The job has been posted as a premium ad on 2024-11-24 at 16:05:45 in the It Computer category
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