| Date | 2024-12-12 |
|---|---|
| Job Title | Control Room Manager |
| Employer | More Information |
| Salary | 22900 |
| Category | Customer Service Support |
| Location |
Gauteng / Johannesburg |
Job Summary
JOB DESCRIPTION: Executing all contractual compliance at the area of responsibility Overall responsibility and accountability in the following criteria: – Security technology functionality – Reporting of problematic technology to the IT Department – Training and overseeing the functions and performance of control room personnel, familiarizing him / herself with the various software applications of Huawei, investigations and maintaining the chain of evidence – Compiling of electronic investigation reports on a daily basis – Analyze evidence captured during investigations and provide professional feedback to clients – Overseeing all site operational statistic report capturing – Responsible to participate in presentations of Huawei`s security technology from time to time – Ensure all reports, as required and changed from time to time, are accurate and submitted timeously – Daily visits and liaison with customers – Compiling weekly and monthly reports timeously – Ensure internal audit programs are adhered to – Monitor risks and initiate actions as and when required – Respond to emergency calls immediately – Oversee and training of control room personnel with regard to emergencies drills as per SOP – Managing the operations according to company policy and procedures and client specific work instructions / procedures – Ensuring effective operational cost control in area of responsibility – Responsible and accountable for the effective management of Intelligence, personnel, personnel administration, operations, logistics, finances, discipline and EH&S – Maintain close liaison and interaction with client MINIMUM CRITERIA: NQF5 or above / Diploma Fluent in Afrikaans and English (read, write and speak) 5 Years experience in Security industry and 3 years in control room management Computer skills (various IT-related software of site, Microsoft Office) Investigation skills, report writing and presentation skills (talking in front of corporate clientele) PSIRA Registration – Grade A Well-developed operational and administrative skills Good communication skills Computer Literate Financial skills developed of understanding, adjusting and effective control over all assets Previous experience in a business park environment Good people skills Organizational ability Valid Driver`s License Must reside in area of operations or be willing to re-locate (Woodmead) Must be able to work independently Must be able to work under pressure
Control Room Manager position available in Gauteng, Johannesburg. This job position was posted by . The job has been posted on 2024-12-12 in the Customer Service Support category
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