Job Description
About the Role
We are seeking an experienced Customer Care and Operations Manager to join our team in Benoni. The ideal candidate will have a proven track record in warehouse operations and customer service management, with a strong leadership background. As a key member of our team, you will be responsible for managing warehouse and distribution operations, ensuring inventory accuracy and OTIF deliveries, and driving customer service excellence.
Key Responsibilities
- Manage warehouse and distribution operations
- Ensure inventory accuracy and OTIF deliveries
- Lead and develop operational teams
- Drive customer service excellence
- Manage budgets, costs, and process improvements
- Ensure compliance with health, safety, and warehouse regulations
Requirements
- Matric
- Relevant qualification in Logistics, Warehousing, or Supply Chain Management
- 10+ years’ warehousing and distribution experience
- 5+ years’ management experience
- FMCG/distribution industry experience advantageous
- Syspro or similar ERP experience essential
- Valid driver’s licence
- Strong leadership, customer service, and problem-solving skills
Qualifications
No specific qualifications mentioned.
Salary & Benefits
Salary information not provided.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Management Jobs in Gauteng
In the Gauteng region of South Africa, the management profession offers various opportunities across multiple industries. The general job market trends indicate a demand for experienced professionals who can lead and manage teams effectively. This is particularly evident in sectors such as technology, where companies like Google and Microsoft often require skilled managers to oversee their operations.
Typically, salaries for other management positions in Gauteng fall within broad ranges. For instance, entry-level roles may command salaries between R400 000 to R600 000 per annum, while senior management positions can expect salary ranges of R1 million to R3 million or more, depending on factors like experience, company size, and industry sector. It is essential to note that these are general estimates and actual salaries can vary significantly.
Common skills required for other management roles in Gauteng include excellent communication, leadership, strategic planning, problem-solving, and analytical skills. These professionals must be able to manage people, projects, and resources effectively, often working in fast-paced environments where adaptability is crucial. Strong business acumen, emotional intelligence, and the ability to make informed decisions are also highly valued.
The financial services sector, technology industry, manufacturing sector, and other sectors commonly employ management professionals with a range of skills. In these industries, roles such as operations manager, project manager, business development manager, and departmental head are common. These positions often require experience, leadership skills, and the ability to drive growth and efficiency.
Career development opportunities for those in management roles in Gauteng abound. With experience, professionals can move into senior leadership positions or transition into related fields such as HR, consulting, or entrepreneurship. Many companies offer training and development programs to support their employees’ career progression, providing opportunities for advancement and skill enhancement.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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