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Cape Town: Bar Manager posted by Hire Resolve

Date 2024-11-29
Job Title Bar Manager
Employer Hire Resolve
More Information
Salary 0
Category Professions
Location Western Cape
/ Cape Town

Job Summary

Hire Resolve`s Client is seeking an experienced and dynamic Bar Manager to lead and manage the bar operations at our Cape Town venue. The ideal candidate will have a passion for hospitality, exceptional customer service skills, and a strong background in managing a bar team to ensure efficient, profitable, and smooth operations.

Key

Responsibilities:

  1. Bar Operations Management:

    • Oversee the day-to-day operations of the bar, ensuring compliance with company standards and regulations.
    • Maintain a clean, organized, and fully stocked bar at all times.
    • Manage bar opening and closing procedures.
  2. Team Leadership:

    • Recruit, train, schedule, and supervise bar staff.
    • Foster a positive working environment that encourages teamwork and high performance.
    • Monitor staff performance and provide constructive feedback to enhance skills and productivity.
  3. Customer Experience:

    • Ensure exceptional customer service by addressing complaints and resolving issues efficiently.
    • Monitor customer satisfaction and implement improvements where necessary.
    • Create and maintain a welcoming, vibrant bar atmosphere.
  4. Menu and Inventory Management:

    • Collaborate with suppliers to source quality beverages and negotiate cost-effective deals.
    • Develop and update the drinks menu, including seasonal specials and promotions.
    • Monitor inventory levels, place orders, and manage stock to minimize waste and overages.
  5. Financial Performance:

    • Track sales and profitability, implementing strategies to achieve financial goals.
    • Monitor pricing strategies to remain competitive while maximizing profits.
    • Handle cash management, including daily reconciliations and banking.
  6. Compliance and Safety:

    • Ensure compliance with liquor licensing laws, health and safety standards, and company policies.
    • Conduct regular audits and inspections to maintain a safe working environment.

Qualifications and Experience:

  • Proven experience as a Bar Manager or similar role in a high-volume environment.
  • Strong knowledge of bar operations, mixology, and customer service principles.
  • Excellent leadership and interpersonal skills.
  • Financial acumen with experience managing budgets and P&L statements.
  • Familiarity with point-of-sale systems and inventory management software.
  • Relevant certifications (e.g., Liquor License Managers Certificate, First Aid, or Health and Safety).

Key Competencies:

  • Ability to thrive in a fast-paced, high-pressure environment.
  • Strong organizational and time management skills.
  • Attention to detail and commitment to delivering high-quality service.
  • Creative and adaptable with the ability to develop innovative promotions.

Work Conditions:

  • Flexible schedule, including evenings, weekends, and public holidays.
  • Physical stamina to stand for long periods and handle bar-related tasks.

Benefits

  • Training and development

Contact Hire Resolve for your next career-changing move.

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