Cape Town Region: QA Engineer posted by Persona Staff

Key Responsibilities Product Testing & Analysis Conduct root cause and failure mode analyses on product non-conformances. Develop and implement corrective and preventative action (CAPA) plans. Perform in-depth product testing to identify design and process risks. Collaborate with cross-functional engineering and production teams to resolve quality issues. Evaluate warranty claims and recurring customer concerns to drive product enhancements. Reporting & Risk Management Analyse product performance data and identify optimization opportunities. Prepare detailed quality and performance reports for management review. Conduct supplier audits and manage supplier quality standards. Evaluate and prioritize process risks, ensuring effective mitigation strategies are in place. Support customers post-sale, addressing product-related queries or issues. Process Improvement & Development Benchmark products against industry competitors and best practices. Collaborate with R&D to test and implement new technologies or materials. Establish, monitor, and refine quality control procedures and documentation. Lead continuous improvement initiatives and facilitate internal training sessions. General Provide technical support and product knowledge to the sales team. Participate in regular audits, quality meetings, and optimization projects. Requirements BTech or Degree in Mechanical / Industrial / Quality Engineering (or related field). Minimum 35 years experience in a QA or product engineering role within a manufacturing environment. Strong understanding of FMEA, root cause analysis, and risk assessment. Proficient in MS Office and quality reporting systems (e.g., Monday.com or similar). Excellent communication, analytical, and problem-solving skills. To apply, please send your CV to [Click here to apply] Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful. Persona Staff (Pty) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.