Job Description
About the Role
Kendrick Recruitment is seeking a professional and adaptable Receptionist / Relief Night Auditor to join a luxury hotel in Cape Town. The successful candidate will provide exceptional front desk service during the day and oversee night audit operations, ensuring smooth and seamless guest experiences around the clock.
Key Responsibilities
- Greet and assist guests with check-in and check-out procedures
- Manage reservations, cancellations, and guest enquiries efficiently
- Perform night audit duties, including reconciling accounts, billing, and reporting
- Handle guest complaints and resolve issues professionally and promptly
- Maintain accurate records of guest information and hotel operations
- Collaborate with other departments to ensure smooth operations
- Uphold luxury service standards and deliver memorable guest experiences
Requirements
- Previous experience in a front desk or night audit role in a luxury hotel environment
- Strong numerical and analytical skills for night audit responsibilities
- Excellent communication and interpersonal skills
- Professional, friendly, and guest-focused approach
- Ability to work flexible hours, including nights, weekends, and public holidays
- Attention to detail and strong organisational skills
Qualifications
- Formal education/certifications (if applicable)
Salary & Benefits
Salary: Negotiable DOE
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Western Cape
The Western Cape, with its stunning natural beauty and thriving economy, presents an exciting career landscape for those interested in the hospitality and catering industry. Typically, this sector is driven by tourism, offering a wide range of job opportunities across various establishments, from boutique hotels to fine dining restaurants.
Generally, salaries in the hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within the range of R200 000 – R400 000 per annum, while more senior roles can command higher figures, often ranging from R500 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.
Common skills required for a career in hospitality include strong communication and interpersonal skills, the ability to work well under pressure, attention to detail, and excellent customer service skills. Additionally, knowledge of food safety and handling, basic first aid, and proficiency in Microsoft Office software are often considered essential. In more senior roles, management skills, financial acumen, and creativity may also be valued.
The Western Cape’s hospitality industry is often driven by the tourism sector, which encompasses various sub-sectors such as luxury resorts, boutique hotels, fine dining restaurants, and event management. Financial services, technology, and manufacturing are also common industries that employ catering staff. Generally, career progression in this field can involve moving from front-of-house to back-of-house roles, or transitioning into management positions.
For those seeking a career in hospitality, there are various opportunities for development and advancement. Common career paths include working as a sous chef, restaurant manager, or events coordinator, before potentially moving into general management or even entrepreneurship. With experience and the right skills, it’s possible to transition into related fields such as food writing, culinary arts instruction, or even entrepreneurial ventures in the hospitality sector.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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