Contact and support
Start with the right support route
Tell us what happened, include the relevant JVR Jobs link and never send a password, OTP, banking PIN or unnecessary identity document.
General support
Include the page or vacancy URL, what you expected, what happened and the approximate time. Do not email your password.
Finding work
JVR Jobs cannot submit applications or guarantee placement. Use the jobseeker tools to search, create alerts and organise applications, or ask for help in an official WhatsApp group.
Application problem
If a Go Apply destination is unavailable, rejects a document or appears unrelated, use Application Help and include the exact vacancy link. The employer or recruiter controls its external application form.
Employers and agencies
Use the employer account and dashboard for vacancy publishing, editing, applications and paid extras. For an account or payment issue, email us with the affected job URL and transaction reference, but never send card details.
Safety concern
Preserve the vacancy URL, sender details, dates, payment requests and screenshots. A report is reviewed as an allegation; it is not automatically treated as proof. If money or account access has been lost, contact the relevant bank, platform and law-enforcement channel promptly.