Office Administrator Location: Durban, KwaZulu-Natal Position Type: Permanent | Full-Time Salary: Market-Related, depending on experience and qualifications Industry: Financial Services | Insurance | Administration About the Opportunity Medical Resources Group is recruiting on behalf of our client for a highly organised and detail-oriented Office Administrator to join their dynamic financial services team in Durban. This opportunity is ideally suited to a proactive administrator who takes ownership of their work, has excellent attention to detail, and can manage multiple priorities while meeting strict deadlines. The successful candidate will provide administrative support to Brokers, Compliance, and Administration teams while ensuring that client documentation is accurate, complete, and compliant. Key Responsibilities Client Administration Prepare and maintain client files for new business and client reviews. Ensure all documentation is complete, accurate, and compliant. Prepare and finalise files within the required 48-hour turnaround time . Maintain accurate registers, trackers, and filing systems. Assist with quotations, comparisons, and Medprac administration. Follow up on outstanding documentation and client requirements. Maintain accurate and up-to-date client records. Team Support Provide administrative support to Brokers, Compliance, and Administration teams. Identify missing information, documentation gaps, or delays and escalate these promptly. Assist with general administrative duties as required. Ensure all tasks are completed accurately and within required deadlines. Compliance & Reporting Maintain confidentiality of all client and business information. Ensure client records and documentation are maintained accurately. Assist with compliance-related administration where required. Prepare and maintain reports and administrative trackers. Ensure reporting requirements are completed accurately and on time. Minimum Requirements Essential 23 years” administrative experience. Strong Microsoft Office skills, particularly Microsoft Excel . Excellent attention to detail and organisational skills. Strong written and verbal communication skills. Excellent follow-up abilities. Ability to manage deadlines and multiple priorities. Strong reporting and administrative skills. Reliable, accountable, and proactive approach to work. Advantageous Experience within financial services, insurance, or investments . Knowledge of compliance requirements, including: FAIS FICA POPIA Experience with financial services administration or client onboarding. Key Competencies The ideal candidate will be: Highly organised and detail-driven. Proactive and hands-on. Reliable and accountable. Able to take ownership of tasks from start to finish. Strong at following up and ensuring outstanding items are resolved. Comfortable working under pressure and meeting tight deadlines. Able to manage multiple priorities effectively. Committed to accuracy and getting things right the first time. Willing to learn and develop within the financial services environment. What Our Client Offers Professional and dynamic working environment. Opportunity to gain valuable experience within the financial services industry. Exposure to Brokers, Compliance, and financial services administration. Opportunities for continued learning and career development. How to Apply Please email your CV and supporting documentation to:
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