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George: IT Installation and Support Technician – George (PE003363) posted by Headhunters

George: IT Installation and Support Technician – George (PE003363) posted by Headhunters

Posted on 2025-06-17 00:00:00

Employer Headhunters
Category Other IT/Computer
Location Western Cape  / George

Job Summary

Our client, an IT company servicing the hospitality industry, is currently looking to hire an IT Installation and Support Technician (POS) based in George.

Requirements:

  • High School qualification or equivalent; A+ and N+ preferred.
  • Previous experience in technical support, installation, or maintenance, preferably within the point -of-sale or retail technology industry.
  • Proficiency in troubleshooting hardware and software issues, with a strong understanding of networking principles.
  • Flexibility to travel to client sites as needed and work occasional evenings or weekends.

Responsibilities, but not limited to:

  • Conduct on-site installations of point-of-sale systems for clients, ensuring hardware and software are set up accurately and efficiently.
  • Provide comprehensive training to clients on the use of our point-of-sale systems, ensuring they are equipped to maximize functionality and efficiency.
  • Troubleshoot technical issues remotely or on-site, diagnosing problems and implementing timely solutions to minimize downtime.
  • Collaborate closely with cross-functional teams, including sales, installations, setup and customer support, to address client needs and escalate issues as necessary.
  • Maintain accurate records of installations, configurations, and support activities, ensuring documentation is up to date and accessible.
  • Proactively identify opportunities for process improvements and product enhancements based on client feedback and industry trends.

Kindly be advised that should you not receive a response within two weeks of applying, please consider your application unsuccessful.

Click Go Apply to apply online!


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