Midrand: Product Testing and Returns Technician (Networking and CCTV Products) posted by Express Employment Professionals Midrand

• Collaborate with sales teams to identify customer needs and provide technical solutions.
• Give product presentations and demonstrations.
• Assist in preparing technical proposals, network diagrams, and BOMs.
• Support proof-of-concept projects and pilot installations.

 
Solution Design

• Design end-to-end networking and surveillance solutions using products.
• Recommend optimal configurations, firmware, and feature sets to meet client needs.
• Provide input for large-scale tenders, RFQs, and project bids.

 
Training C Enablement

• Deliver product and technical training to partners, resellers, and internal staff.
• Assist in creating and updating technical documentation, datasheets, and user guides.

 
Customer Engagement

• Attend client meetings with account managers to provide technical consultation.
• Assist with site surveys, solution sizing, and integration planning.
• Handle pre-sales technical queries via email, phone, and live demos.

 
Market C Product Knowledge

• Stay up to date with product updates, competitor offerings, and industry trends.
• Provide feedback to the product management team on market needs and product gaps.