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North West: Receptionist posted by Craven Cottage CC

Job Description

Duties:
 
Attend to all guest needs, including check in & outs
Kindly and promptly address guest inquiries, requests, and matters of concern
Provide information about lodge services
Coordinate with other lodge departments to fulfil guest needs and requests
Ensure all relevant policies and procedures are adhered to
Complete all relevant end of day activities and reporting
Maintain and adhere to relevant health and safety protocols as required
Answer and respond to incoming calls with the appropriate telephone etiquette
Process payments, handle cash, and maintain accurate records
Maintain a tidy and organized front desk area
Answer emails, assisting guests with enquiries and invoicing
Perform other duties and tasks as operationally required
 
Requirements:
 
Grade 12
Recognised Hospitality Diploma is a strong advantage.
Minimum of 2 years in a 4/5* lodge as a Receptionist
Proficient in Microsoft 365 & Opera
Possess strong guest relations experience
Excellent customer service skills
Being detail-oriented and accurate
Excellent at planning and organization
Skilled at multi-tasking
Professional attitude and image
Able to handle stress and stay relaxed and confident under pressure
Excellent conflict resolution skills
Strong decision-making and judgment skills
Accepting the importance of peer support and teamwork
Flexibility with their schedule
Able to interact with diverse guests and clients
Customer / Guest satisfaction
Ability to work on your own without supervision
Possess strong mathematical skills
Possess administrative skills
Possess excellent writing and verbal skills
Be fluent in English

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Game Ranger Jobs in North West

The Game Ranger profession is an exciting and rewarding career path, particularly in North West, South Africa. Typically, this role involves working outdoors, managing game reserves, and ensuring the conservation and sustainable use of natural resources. Generally, the job market for Game Rangers in the region is stable, with a moderate demand for skilled professionals.

Salaries for Game Rangers can vary widely depending on factors such as experience, company size, and industry sector. Broadly speaking, entry-level positions may start at around R300 000 to R500 000 per annum, while experienced professionals can earn upwards of R800 000 to R1,2 million per year. However, it’s essential to note that actual salaries can differ significantly depending on individual circumstances.

Common skills required for a Game Ranger role include excellent outdoor survival skills, physical fitness, and the ability to work independently or as part of a team. Other key requirements typically include knowledge of wildlife management, conservation principles, and first aid training. Effective communication and leadership skills are also essential for success in this field. Additionally, many employers prefer candidates with a degree in a relevant field, such as wildlife management, ecology, or environmental science.

Game Rangers can be found working in various industry sectors, including the tourism industry, government agencies, and private game reserves. The financial services sector may also employ Game Rangers to manage game reserves that offer ecotourism experiences. Manufacturing and agricultural industries are less common employers of this profession.

Career development opportunities for Game Rangers are diverse and varied. Many professionals choose to advance into senior management roles or take on specialized responsibilities such as conservation planning or research. Others pursue careers in related fields, such as wildlife conservation or environmental education. With experience and further training, Game Rangers can also explore opportunities in academia, government policy, or private consulting firms specializing in natural resource management.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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Posted in Jobs in North West, Jobs in South Africa

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