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Pretoria East: German Speaking Customer Service Consultant – Urgent posted by RMV Solutions Recruitment

Job Description

GERMAN CUSTOMER SERVICE & SALES REPRESENTATIVES – REMOTEStart date 11 May 2026Brief CSSR Job description Work for a prestigious airline brand on various work streams Assistance to passengers with pre & post flight departure travel-related queries in customer relations department in German & English languages Work on airline reservations systems & handle voice calls in English & German may include some written correspondence. Fully paid product and systems training provided. Daily interactions with international passengers with queries and compliments Required to meet specific key performance indicators and meet expected client service levels. Demanding and time-sensitive call centre environmentRequirements Native level fluency in German language: Verbal & Written skills essential (Advanced level may be considered) Located in South Africa Permanent residence permit/ South African ID holders only Excellent Computer literacy & technical skills No criminal record. Flexibility to work shifts Previous customer service experience preferredEmployment terms and conditions1. Remuneration: R200 000 CTC per annum Plus incentives and fully paid Medical Insurance. 2. Full time, Permanent contract: 40 hours per week at 8-9 hours shifts per day3. Operational hours:24/7; 365 days per year. – Rotational shifts Mondays Sundays includes & public holidays as operationally required. Working hours may.

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About Travel/Tourism Jobs in Gauteng

The travel and tourism industry in Gauteng, South Africa is a dynamic field with a wide range of job opportunities. Typically, the demand for skilled professionals in this sector is high, driven by the growing tourism industry in the country. Generally, travel and tourism positions in Gauteng often involve working with international visitors, locals, or within the community to provide excellent customer service.

When it comes to salaries, very broad ranges can be provided, but actual figures may vary greatly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions in this field may fall within a salary range of R30 000 to R60 000 per annum, while more senior roles can fetch higher salaries, often ranging from R80 000 to R150 000 per annum or more. However, these are general estimates, and actual salaries may be higher or lower, depending on individual circumstances.

Common skills required for travel and tourism positions in Gauteng include excellent communication and interpersonal skills, both written and verbal; a strong understanding of the local culture and customs; the ability to work well under pressure; and proficiency in multiple languages. Additionally, knowledge of online booking systems, hotel management software, or other relevant technology is often beneficial.

The travel and tourism industry in Gauteng is diverse, with various sectors employing professionals in this field. Financial services sector companies, for example, may employ travel agents or tour operators to assist clients with their travel plans. Technology industries, such as e-commerce companies, also require travel experts to help customers navigate the booking process online.

Career development opportunities are available within the travel and tourism industry in Gauteng. Typically, entry-level positions can progress to roles such as customer service managers, sales teams, or even start one’s own travel agency. Further education and training, such as a diploma in hospitality management or tourism studies, can also enhance career prospects.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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Posted in Jobs in Gauteng, Jobs in Northern Suburbs, Jobs in Pretoria East, Jobs in South Africa

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