Pretoria: Key Account Manager posted by Talent Link

Duties:

• Develop and implement account growth strategies to maximise revenue from existing clients.

• Identify upsell and cross-sell opportunities across assigned accounts to expand product and service adoption.

• Build and maintain strong, long-term relationships with key stakeholders and decision-makers.

• Collaborate with internal teams to design and deliver tailored solutions that align with customer needs.

• Proactively manage contract renewals and negotiate terms to ensure customer retention and revenue stability.

• Analyse account performance, identify gaps, and create actionable plans to drive growth.

• Monitor industry trends and competitor activities to stay ahead in the market.

• Prepare and present regular performance and pipeline reports to leadership.

Requirements:

• Bachelors Degree or Advanced Diploma in Business, Sales, or a related discipline.

• Minimum of 5 years experience in Key Account Management, Sales, or Customer Success.

• Proven success in upselling, cross-selling, and expanding customer portfolios.