Menu Close

Pretoria: Retentions Consultant




Date 2024-07-21
Job Title Retentions Consultant
Employer
More Information
Salary
Category Sales
Location Tshwane
/ Pretoria

Job Summary

JOB TITLE: Retentions Consultant AREA: Pretoria East INDUSTRY: Insurance SALARY / CTC : R 15 000 basic (depending on experience and qualifications – commission and additional commission incentives will boost the earning potential) Report to: Director Job Overview: Our Client is seeking a dedicated Retentions Consultant to join their retentions team, focusing on retaining customers after sale. This position involves direct engagement with customers to understand their needs and concerns, negotiating terms to ensure competitive offerings, effective and strong objection handling skills and providing tailored solution. The ideal candidate will be customer- oriented, possess strong communication skills, and be comfortable working in a fast-paced high call centre environment. Key

Responsibilities:

Make outbound calls/inbound calls to engage with existing customers to retain new and existing business and ensure high retention rates. Understand and effectively communicate our Client’s product offerings, value propositions, and benefits to prospective and current clients. Address customer inquiries, concerns, and objections, providing prompt and professional support. Document and update customer interactions, sales activities, and retention-related information in the CRM system. Collaborate with team members to identify opportunities for improving sales and retention strategies, sharing best practices and customer insights. Participate in training and development programs to enhance product knowledge, sales techniques, and customer service skills. Meet or exceed assigned retention and collections targets, while maintaining high levels of customer satisfaction. Minimum required Qualifications: Matric Regulatory Examination (RE5) Must be FAIS compliant with all relevant credits and qualifications as required under the FAIS Act Completed Class of Business – Long term and short term insurance CPD Hours A bachelor’s degree in Business, Sales, Marketing, or a related field is a plus. Minimum required Experience: 3 years of experience as a Retentions Agent. Call centre experience. Skills and Attributes: Excellent communication and interpersonal skills, with the ability to build rapport with customers. Strong objection handling skills. Strong problem-solving and negotiation abilities. Familiarity with CRM systems and basic computer skills. Self-motivated, results-driven mindset, with a focus on achieving retention targets. Ability to work effectively in a fast-paced, team-oriented environment.

View Job  Pretoria: Hennopspark, Centurion: Stock Controller

Retentions Consultant position available in Tshwane, Pretoria. This job position was posted by . The job has been posted on 2024-07-21 in the Sales category

Click Go Apply to apply online!


You might also like to look at the available jobs in the same area.



Select one of the buttons below to browse for more available jobs.









Apply directly for this position
Some posts have contact information included with other instructions. All applicants are urged to read the instructions carefully.
We will list jobs at the bottom of each job, so feel free to scroll down and continue your search.

We do not accept any job applications and merely offer the service of daily jobs being mined and displayed on our job portal.
Each job post has a link to take you directly to the original post to apply on their website or the original website where the post came from.


Here are some more related positions


Johannesburg: Retentions Consultant – Short Term Insurance posted by Energy at Work Projects

One of the largest banking giants is currently seeking Retentions Consultants to be based in their call centresKey Responsibilities:Exercise dynamic and innovative retention methods in order to retain our clients. For example: if premium is a problem for c


View Job
Retentions Consultant – Short Term Insurance

Johannesburg: Retentions Consultant – Accidental & Health X2 posted by Energy at Work Projects

Unlock a Thriving Career as a Accidental & Health Customer Service/ Retentions Consultant!Key Responsibilities:Innovative Retention Strategies: Deploy dynamic and creative methods to retain our valued clients. Examples include offering premium reductio

View Job  Centurion: Senior Finance Manager: Group Finance

View Job
Retentions Consultant – Accidental & Health X2

Johannesburg: Retentions Consultant- Budget posted by Telebest

Our client has an opportunity available for a Retentions Consultants in Budgets.Requirements:Matric or SAQA accredited- essential.Regulatory exam 5 would be advantageous.1 year sales experience- essential.1 year retentions experience- advantageous. Respons


View Job
Retentions Consultant- Budget

Pretoria: Retentions Consultant posted by Finding Personnel (Pty) Ltd

JOB TITLE: Retentions ConsultantAREA: Pretoria EastINDUSTRY: InsuranceSALARY / CTC : R 15 000 basic (depending on experience and qualifications commission and additional commission incentives will boost the earning potential)Report to: Director Job Overvi


View Job
Retentions Consultant

Pretoria: Retentions Consultant

JOB TITLE: Retentions Consultant AREA: Pretoria East INDUSTRY: Insurance SALARY / CTC : R 15 000 basic (depending on experience and qualifications – commission and additional commission incentives will boost the earning potential) Report to: Director Job O


View Job
Retentions Consultant

Share this to someone who needs a job:
Posted in Jobs in Tshwane

More Jobs in Your Area