South Africa: EE Senior Commercial Sales Co-ordinator posted by Sharon Nurock Recruitment cc

• Degree in Commerce, Business Administration, Logistics, Supply Chain Management or related.
• Minimum 5+ years experience in commercial operations, pricing, sales operations, or related commercial support functions within the logistics, warehousing, or distribution sector.
• Proven track record of managing rate cards, pricing structures, or tariffs systems in a multiple-site or national environment.
• Strong Commercial acumen with the ability assesses margins, costs inputs, and competitive positioning quickly and accurately.
• Demonstrated experience working directly with Sales teams or Business Development Managers in a support, co-ordination, or gatekeeping.
• Customer service or client engagement experience.
• Advanced proficiency in Microsoft Excel (formulas, pivot tables, data analysis) and business (ERP, CRM, or billing platforms).
• Self-starter with the ability to work independently, take initiative, and drive tasks to completion without constant supervision.

The Job:
Report to the Sales and Operations Executive:

• Rate Approval & Commercial Gatekeeping:
  • Review and approve all outbound customer rates.
  • Monitor the live renewal calendar daily and action any rates flagged as due or overdue for renewal.
  • Respond to BDM queries on rate approvals, competitive pricing situations, or customer-specific pricing.
  • Identify and escalate margin risks, rate anomalies, or client pricing patterns that could indicate revenue leakage.
• Master Rate Card Ownership:
  • Own and maintain the single source of commercial truth for the business, the master rate card covering all service offerings, customer tiers, and pricing structures.
  • Conduct weekly rate health reviews.
  • Update the rate card in line with annual escalations, cost input changes, and management directives.
• Tender & RFQ/RFP/RFI Leadership:
  • Lead the co-ordination of all RFQs, RFPs, and RFIs for key accounts, pulling together cost inputs, historical pricing, competitive intelligence, and internal stakeholder input.
  • Prepare commercially sound tender submissions that protect margin while remaining competitive.
  • Act as the primary liaison between the Commercial Sales Operations team and the Sales & Operations Executive on all active tender activity.
• Team Co-ordination & Reporting:
  • Run a weekly sync with the Commercial Sales Co-ordinator to align on workload, flag blockers, and ensure the pipeline is moving without delays.
  • Prepare a weekly commercial performance report for the Sales & Operations Executive covering rate renewals actioned, quotes issued, tenders in progress, and any margin risks identified.
  • Act as the primary point of escalation for any commercial disputes or margin concerns raised by site General Managers or BDMs.
• Process Standardisation & Compliance:
  • Maintain and update the master quote template monthly to ensure it reflects current offerings, pricing tiers, and branding standards.
  • Verify that all quotes being prepared by the Commercial Sales Co-ordinator are commercially sound and aligned to current tier structures.
  • Ensure all confirmed rates, issued quotes, and tender submissions are filed correctly in the central commercial record.
• Daily Tasks & Operating Rhythm:
  • Review and approve all outbound customer rates before confirmation.
  • Monitor the renewal calendar and action any due or overdue renewals.
  • Flag any rate anomalies, margin risks, or pricing drift for immediate escalation.
• Weekly & Recurring Tasks:
  • Conduct a full rate health review across the rate book and flag stale or expiring rates.
  • Co-ordinate any active RFQs, RFPs, or RFIs for key accounts, pulling cost data, historical pricing, and competitive intelligence.
  • Prepare and submit the weekly commercial performance report to the Sales & Operations Executive.
  • Review and update the master quote template monthly to ensure alignment with current offerings and tier structures.