South Africa: Telesales (East London) posted by Greys Recruitment

About the Role

We are seeking an energetic, confident, and outgoing Telesales Consultant to join our team. The candidate will be responsible for generating sales, developing new business, and maintaining strong relationships with customers in the food services, catering, and hospitality industries.

Key Responsibilities

• Make outbound calls to existing and prospective customers.
• Generate new sales and identify new business opportunities.
• Promote and sell company products and services.
• Build and maintain strong customer relationships.
• Follow up on quotations, inquiries, and potential sales.
• Identify customer needs and recommend suitable products or services.
• Achieve agreed sales targets and KPIs.
• Maintain accurate customer and sales information.
• Process orders and ensure customer requirements are communicated accurately.
• Follow up with customers to ensure excellent service and encourage repeat business.
• Keep up to date with products, promotions, and industry developments.

Requirements

• Matric / Grade 12.
• Previous telesales or sales experience is essential.
• Experience in the food services, hospitality, catering, or related industry is highly advantageous.
• Strong computer literacy.
• Excellent verbal and written communication skills.
• Strong telephone etiquette.
• Confident and comfortable making outbound calls.
• Sales-driven with the ability to work towards targets.

Qualifications

• Bachelor’s degree or equivalent.