Customer Service Representative (12-Month Call Centre Experience Required) Were looking for experienced Customer Service Representatives to join our dynamic…
The Medical Insurance Application Specialist plays a crucial role as the first point of contact for patients or new members seeking medical insurance…
Quality Assurance & Monitoring Develop and implement quality frameworks for transactional processes. Conduct regular audits, reviews, and sampling of…
Ensure that the assigned targets in accordance with SLA are met Ensure that the quality of the transactions is in compliance with predefined parameters…