Duties: Work closely with the Restaurant Manager and broader front-of-house team to ensure smooth, connected serviceConfidently describe dishes and…
Duties: Guest Experience & Hosting: Ensuring every detail of guest stay is thoughtfully supported, beautifully executed and energetically held.Act as…
Duties: Lead and inspire the guest services team to deliver exceptional, personalised service.Handle guest inquiries, feedback, and complaints with a…
Duties: Takes care of daily food preparation and duties assigned by the superior to meet the standard and the quality set by the Restaurant.Follows the…
Duties: Receive telephone calls & emails from guestsMake bookings on the system.Be readily available to deal with all guest queries and complaints.Act as…
Duties: Be an integral part of the property reception and FOH teamAct as duty host for all eventsResponsible for every aspect of an eventPlan events with…
Duties: Managing the washing and treatment of linen and towel.Manage the laundry equipmentImplementing safety and health standardsCleaning stock…
Duties: Ensure all invoices have approved orders attached, before processing and capturing on Sage Evolution.Perform 1st level review on supplier…
Duties: Ensure world-class service is consistently delivered to all guests across the hotel, as measured by online reputation metrics and direct guest…
Duties: Responsible for managing the sales strategy, planning, developing, implementing and innovating for the hotel. A customer-obsessed mindset is key to…
Duties: Strategic Leadership & Operations: Lead, mentor, and inspire the housekeeping team to deliver excellence across guest rooms, public areas,…
Duties: Meet guests when they arrive and getting them settled in their roomsAnticipate guests’ needs by learning their preferences, allergies, dislikes,…
Duties: Serve as the primary coordinator and communicator between departments to align schedules, share relevant guest information, and support smooth…
Duties: Ensure that the daily housekeeping and laundry operations run smoothly and that guests are satisfied.Training and motivating of staffScheduling of…
Duties: Lead and supervise our front desk team.Train new team members and act as a technical resource.Ensure efficient and professional front desk…
Duties: Uphold and enhance brand standards across all operationsProvide feedback to the General ManagerEnsure that health & safety practices are adhered…
Responsibilities:Facilitate a seamless stay: planning of the guest journey and making contact with guests during their stay for updates / feedbackDeal with…
Duties:Establishing and maintaining relationships with vendors and venuesPlanning event details and aspects, including seating, dining, and guestsCreating…
Duties: Staff Management (Training, Performance & Appraisals, Client Service, Policies & Procedures, SOP’s)Development & Implementation of Food & Beverage…
Responsibilities: Handle enquiries and walk-ins during the week as and when needed.Conduct weekend viewings or as operationally required.Once allocated with…
Duties: Responsible for managing the full operations, service, logistics and activities Ensure that guests receive exceptional levels of personalised…
Duties: Handle incoming reservation calls and emails, ensuring accurate booking information is captured.Provide clients with information regarding…
Duties: Attend to all guest needs, including but not limited to registration, check in`s, check outsKindly and promptly address guest inquiries, requests,…
Duties: Conduct night audit procedures, reconciling daily transactions and ensuring accuracy in financial reports.Assist guests with check-ins, check-outs,…
Duties: Front Office:Ensure smooth operation of the reception areaEnsure guests are greeted, welcome drinks, checked in, assisted with their luggage, and…
Duties: Creates and maintains reservation records, prepares letters of confirmation, and promptly processes any cancellations and modifications.Preparing…
Duties: Take ownership of the veggie garden and indoor plantsAssist the team with maintaining the gardenPlanting / plant maintenanceAbility to assess…
Duties: Oversee all aspects of the reservations process, ensuring a seamless guest experience from inquiry to confirmation.Manage and lead the reservations…
Duties: Greet guests, present menus, take orders, and deliver food and beverages promptly and courteously.Ensure the cleanliness of the poolside service…
Duties: Team Leadership: Provide direction and oversight to the housekeeping team.Operational Objectives: Implement and achieve daily service…
Requirements: MatricFormal qualification in hospitality / sales & marketingAt least 2 – 5 years’ experience in sales within the hospitality industry and…
Duties: Collaborating efforts with the hotel teams on all matters impacting the public communications and relationsProviding content support to sales teams…
Duties: Clean and reset guest rooms and shared spaces with consistency, care and attention to detailSupport daily rhythms by managing laundry, replenishing…
Duties: Recruitment and selection: Advertise vacancies on LinkedIn and other internal and external platforms.Screen CV’s and shortlist candidates based on…
Duties: Provide a warm, professional welcome and ensure guests enjoy a memorable stay.Manage check-in, check-out, room assignments and key handling…
Duties: Provide a warm, professional welcome and ensure guests enjoy a memorable stay.Manage check-in, check-out, room assignments and key handling…
Duties: Maintain health, hygiene and safety requirements.Have full knowledge of all menu items, daily features and promotions.Ensure the cleanliness and…
Duties: Events: Plan Year Calendar (Major Events & Minor Restaurant Observances)Plan any Bridal shows during the yearEstablish dates and block on…
Duties: Design and deliver innovative, seasonal menus showcasing the best of local andsustainable produce.Lead, mentor, and inspire a small, passionate…
Duties: Proactively source, develop and maintain relationships with key account in all three segments.Achieve sales targets through effective account…
Duties: Reservation Management: Ensure you are fully aware of all tariffs, facilities, current activities and specials within the hotel Receive and process…
Duties: Maintain guest rooms and public areas to the highest luxury standards.Supervise daily housekeeping operations, staff schedules, and workflow.Assist…
Duties: Ensure satisfaction and comfort of each guest.Greet all guests and assist them with check-in and check-out.Process accurate payment for guest…
Duties: Welcome guests with genuine warmth and professionalism, ensuring a positive and memorable check-in experience.Efficiently handle guest reservations,…
Duties: Handle all reservation enquiries with professionalism and warmth.Provide guidance on treatments, packages, and promotions while upselling services…
Responsibilities: Greet guests and pour wines according to established wine tasting proceduresDescribe wines, winemaking techniques and winery…
Duties: Manage on-going profitability, ensuring revenue and guest satisfaction targets are met and exceededLead in all key property issues including capital…
Duties: Oversee all hotel departments, including housekeeping, food and beverage, maintenance, and front office, to ensure smooth and efficient service…
The Sales Executive will be responsible for: Developing and implementing sales strategiesManaging client relationships, identifying potential clients and…
Duties: Achieve company objectives and revenue budgets by actively prospecting and securing new B2B businessManage sales activities by planning and…