Duties: Ensure that all company policies, procedures and standard operating processes are adhered toEfficiently run the kitchenEnsure that the preparation,…
Key ResponsibilitiesTake reasonable care of your own health and safety and that of others, being mindful of how your actions or inactions may affect…
Duties: Flexible with trading hours of the culinary offerings of the entire estate as needed.Ensure all necessary stocks are on hand at the right quality…
Duties: Supervise and coordinate the day-to-day operations of all food and beverage outlets.Ensure consistent delivery of exceptional guest service across…
Duties: Welcome and introduce guestsCheck-in and check-out guestsPass all relevant guest information on to various departments as requiredAssist guests with…
Duties: Greeting, directing, and assisting with all inquiries.Booking restaurants, tours, events, and transportation.Providing recommendations on…
Duties: Lead and inspire the guest services team to deliver exceptional, personalised service.Handle guest inquiries, feedback, and complaints with a…
Duties: Handle all reservation enquiries and bookings via phone, email, and online platformsManage bookings for Estate Hotel & Spa and two private villa…
Duties: Planning, Forecasting and Budgeting the revenues and cost for the department.Staffing and scheduling of the associates and allocation of duties to…
Duties: Supervise bell staff to ensure the smooth arrival and departure of guests, proper handling of luggage and follow-up on guest request.Provide…
Duties: Drive profitable growth across meetings, conferences, events and weddings, while acting as the single point of contact for clients and wedding…
Duties: Build, implement, and sustain revenue management strategies to maximise occupancy across all periods, with particular focus on shoulder and…
Duties: All aspects of human recourses administrationEmployee WellnessEnsure compliance to all HR policies and proceduresProvide feedback and assistance to…
Duties: Uphold and enhance brand standards across all operationsProvide feedback to the General ManagerEnsure that health & safety practices are adhered…
Duties: Ensure that the daily housekeeping and laundry operations run smoothly and that guests are satisfied.Training and motivating of staffScheduling of…
Duties: Serve as the primary coordinator and communicator between departments to align schedules, share relevant guest information, and support smooth…
Duties: Ensure world-class service is consistently delivered to all guests across the hotel, as measured by online reputation metrics and direct guest…
Duties: Ensure all invoices have approved orders attached, before processing and capturing on Sage Evolution.Perform 1st level review on supplier…
Duties: Operational Management with guest satisfaction being the main focusOversee day-to-day operations of all F&B outletsEnsure smooth coordination…
Duties: Leadership & Team Development: Lead, mentor and inspire the kitchen team through clarity, calm and consistent guidance.Foster a collaborative and…
Duties: Financial Operations & Controls: Oversee all property finance functions, ensuring accuracy and compliance with group SOPs.Review and approve…
Duties: Operational Leadership: Oversee all hotel departments including Front Office, Housekeeping, Food & Beverage, and Maintenance.Ensure smooth daily…
Duties: Guest Experience: Personally welcome VIP guests, repeat guests and special occasion stays, ensuring tailored attention.Oversee the entire check-in…
Duties: Greet guests, assist with check-in and check-out, and provide information about hotel amenities and local attractions.Address guest complaints and…
Duties: Greeting & seating guestsPassing out menusTaking phone callsMaintaining a waitlistDirecting customers to coatrooms, restrooms or a waiting…
Duties: Strategic Financial & Cost Control Management: Full ownership of departmental P&L, cost of sales, and operating/capital budgets.Daily monitoring of…
Requirements: Assist the Head Chef in creating and implementing daily menus (able to implement daily menus aligned with the food philosophy, making full use…
Duties: Achieve company objectives and revenue budgets by actively prospecting and securing new B2B businessManage sales activities by planning and…
Duties: Oversee all hotel departments, including housekeeping, food and beverage, maintenance, and front office, to ensure smooth and efficient service…
Duties: Handle all reservation enquiries with professionalism and warmth.Provide guidance on treatments, packages, and promotions while upselling services…
Duties: Welcome guests with genuine warmth and professionalism, ensuring a positive and memorable check-in experience.Efficiently handle guest reservations,…
Duties: Guest Experience & Hosting: Ensuring every detail of guest stay is thoughtfully supported, beautifully executed and energetically held.Act as…
Duties: Responsible for the pot wash area.Wash dishes, glassware, flatware, pots, or pans, using dishwashers or by hand.Cleaning and sanitizing of the whole…
Duties: Proactively source, develop and maintain relationships with key account in all three segments.Achieve sales targets through effective account…
Duties: Ensure satisfaction and comfort of each guest.Greet all guests and assist them with check-in and check-out.Process accurate payment for guest…
Duties: Design and deliver innovative, seasonal menus showcasing the best of local andsustainable produce.Lead, mentor, and inspire a small, passionate…
Duties: Events: Plan Year Calendar (Major Events & Minor Restaurant Observances)Plan any Bridal shows during the yearEstablish dates and block on…
Duties: Preparing pastries, desserts and other baked goodsFollowing directions provided by the head chef.Collaborating with the rest of the culinary team to…
Duties: Prepare alcohol or non-alcohol beverages for bar and restaurant patronsInteract with customers, take orders and serve drinks and snacksAssess…
Duties: Work closely with the Restaurant Manager and broader front-of-house team to ensure smooth, connected serviceConfidently describe dishes and…
Duties: Collaborating efforts with the hotel teams on all matters impacting the public communications and relationsProviding content support to sales teams…
Requirements: MatricFormal qualification in hospitality / sales & marketingAt least 2 – 5 years’ experience in sales within the hospitality industry and…
Duties: Take ownership of the veggie garden and indoor plantsAssist the team with maintaining the gardenPlanting / plant maintenanceAbility to assess…
Duties: Assist with the overall operation and smooth running of a luxury villa, ensuring guest satisfaction and maintaining the property’s high…
Duties: Creates and maintains reservation records, prepares letters of confirmation, and promptly processes any cancellations and modifications.Preparing…
Duties: Front Office:Ensure smooth operation of the reception areaEnsure guests are greeted, welcome drinks, checked in, assisted with their luggage, and…
Duties: Strategic & Operational Leadership: Develop and execute annual business plans for the hotel and restaurant ensuring alignment with the group’s…
Duties: Sales & Client Coordination:Respond to wedding inquiries via phone, email, and in-person consultations.Present wedding packages, menus, and venue…
Duties: Conduct night audit procedures, reconciling daily transactions and ensuring accuracy in financial reports.Assist guests with check-ins, check-outs,…
Duties: Handle incoming reservation calls and emails, ensuring accurate booking information is captured.Provide clients with information regarding…