Western Cape: Head Bartender posted by The President Hotel

Minimum Requirements
– Matric Certificate (Grade 12)
– Hospitality or Food & Beverage qualification advantageous
– Minimum 3 years’ experience as a Head Bartender, Senior Bartender or Bar Supervisor within a 4-star or 5-star hotel, luxury restaurant or high-volume hospitality environment
– Excellent knowledge of classic and contemporary cocktails, premium spirits, wines, beers and current beverage trends
– Strong mixology skills with a passion for quality, consistency and presentation
– Experience using Micros Simphony or a similar POS system advantageous
– Proven ability to lead, motivate, coach and develop a bar team
– Strong leadership, communication and organisational skills
– Excellent guest engagement, sales and upselling ability
– Sound understanding of stock control, beverage costing, ordering and stock rotation
– Ability to manage stock levels, minimise wastage and maintain effective beverage controls
– Knowledge of responsible alcohol service, HACCP, hygiene and food safety standards
– Ability to remain calm, organised and professional during high-volume service periods
– Ability to work shifts, evenings, weekends and public holidays
– Professional grooming and presentation
– South African ID
– A fully updated CV with contactable reference details is essential

What You’ll Be Doing
– Leading the daily operation of the hotel bar while ensuring consistently exceptional guest experiences
– Leading by example during service and maintaining a visible, hands-on presence behind the bar
– Preparing and serving premium cocktails, wines, spirits and other beverages to the highest standards
– Leading, coaching, motivating and developing the bar team
– Ensuring bartenders consistently follow beverage recipes, presentation standards and service procedures
– Creating memorable guest interactions through exceptional product knowledge and personalised service
– Recommending wines, spirits, cocktails and premium beverages based on guest preferences
– Maintaining exceptional bar presentation, cleanliness and service standards throughout every shift
– Assisting with beverage menu development, cocktail innovation and seasonal promotions
– Managing stock levels, ordering, stock counts, stock rotation and beverage controls
– Monitoring portion control and minimising beverage wastage, breakages and unnecessary stock losses
– Supporting accurate beverage costing and maintaining appropriate operational controls
– Actively driving beverage sales through product knowledge, recommendations and effective upselling
– Handling guest requests, concerns and service recovery professionally and efficiently
– Ensuring compliance with responsible alcohol service, HACCP, health and safety and food safety standards
– Working closely with Restaurant Managers, Food & Beverage leadership, Kitchen and other hotel departments to ensure seamless service
– Monitoring bar operations and identifying opportunities to improve service, efficiency and the overall guest experience
– Supporting The President Hotel’s journey toward luxury through exceptional beverage service and outstanding hospitality

Why Join The President Hotel
– Be part of Cape Town’s Most Loved Hotel
– Work within a professional, high-volume hotel Food & Beverage environment
– Take ownership of bar operations while developing your leadership and beverage expertise
– Lead and develop a passionate bar team committed to exceptional guest experiences
– Engage with a diverse local and international guest base
– Play a key role in our exciting journey toward luxury
– Work alongside passionate hospitality and Food & Beverage professionals
– Enjoy a competitive salary, company contributions toward medical aid and provident, staff meals on duty and an outstanding team culture