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Western Cape: System Support Analyst – BI & SQL (Supply Chain / Retail) posted by Communicate Finance

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Job Description

You’ll sit at the centre of the operation — the person who ensures systems don’t crash, data doesn’t drift, and users don’t wait. Expect to:
Maintain the daytoday health of operational and reporting systems
Deliver system development (queries, reports, user tools, interfaces) based on helpdesk requests
Troubleshoot issues, identify root causes, and implement clean, scalable fixes
Provide secondline support for tracking systems and logistics workflows
Communicate system status updates clearly to internal teams and external partners
Spot opportunities to enhance or reengineer existing supply chain systems
Work closely with BI vendors, client management, and internal teams to streamline data flow
Contribute to user guides, operational specs and welldocumented processes
Participate in query performance tuning and ensure data is flowing accurately, fast and reliably
A role for someone who enjoys turning chaos into order, and systems into smooth, predictable experiences

Skills & Experience:
Strong SQL experience (minimum 2 years)
Experience with SSRS / BI Development Studio
Ability to translate technical concepts for nontechnical stakeholders
Clear communicator with strong problem-solving ability
Well-organised, deadline-driven, thrives under shifting priorities
Solid understanding of data structures, algorithms and performance
Commercial awareness + strong people skills
 
Qualification:
Relevant IT degree/diploma (essential)
Retail/logistics experience (advantageous)
 
 
Contact DYLAN MAWONA on dmawona@communicate.co.za or 021 418 1750, quoting the Ref: CTI006263.
 
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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Research and Development Jobs in Western Cape

In the Western Cape, Research and Development (R&D) positions are becoming increasingly common across various industries, driven by the growing demand for innovative solutions and technological advancements. Typically, R&D roles in this region involve a combination of scientific research, product development, and testing to create new products or improve existing ones. Generally, these positions require a strong academic background in a relevant field, such as engineering, biology, or computer science.

Common salary ranges for R&D professionals in Western Cape vary widely depending on factors like experience, company size, and industry sector. Typically, junior R&D roles may expect salaries within the range of R500 000 to R1,5 million per annum, while senior positions can command salaries between R2,5 million and R6,000 000 or more, although actual figures can fluctuate greatly depending on individual circumstances.

In general, common skills required for R&D roles include strong analytical and problem-solving skills, excellent communication and collaboration abilities, a solid understanding of scientific principles, and experience with relevant software tools and technologies. Additionally, proficiency in programming languages such as Python, Java, or C++, as well as experience with laboratory equipment and data analysis techniques, are often highly valued.

The Western Cape is home to a diverse range of industries that commonly employ R&D professionals, including the technology industry, manufacturing sector, and financial services sector. Many companies in these sectors invest heavily in research and development to stay competitive and innovate their products and services.

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For those interested in pursuing a career in R&D, there are numerous opportunities for growth and development. Typically, junior researchers can progress to senior roles within 5-10 years of experience, while experienced professionals can move into leadership positions or take on specialist roles such as project management or technical direction. Throughout their careers, R&D professionals can also develop new skills through training programs, attend industry conferences, or participate in professional networks to stay up-to-date with the latest technologies and trends.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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