Centurion: Afrikaans speaking Inbound Call Centre Agent / Customer Service Agent (Pharmaceutical wholesaler) – 3 month maternity fill

One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Centurion. This is a 3-month contract (Maternity fill). Qualifications and experience: Matric No less than 2 years’ call centre experience / customer service experience in a call centre environment Afrikaans speaking Great track record as reference checks will be conducted upfront Clear criminal record Available to start next week Key skills: Objection handling Communication Attention to detail Time management Telephone etiquette Customer relations Relationship building Key performance areas: Take orders from customers – doctors, pharmacists Upselling Ensure customer deliveries take place Follow up on delayed deliveries to customers Objection handling