Pretoria: Telemarketing Sales Agent posted by Vital Credit Ltd

Conducting Sales Calls: Making outbound calls to potential and existing customers (and sometimes taking inbound calls) to generate interest and persuade them to apply for the company’s financial products. Customer Needs Assessment: Identifying and analysing customer financial situations and needs to recommend suitable financial solutions. Product Explanation: Clearly explaining the features, benefits, interest rates, and terms of various financial products. Application Assistance: Guiding customers through the online or phone application process and ensuring all required information is gathered accurately. Compliance and Regulation: Adhering strictly to all relevant credit granting regulations and policies, such as the National Credit Regulator (NCR) to ensure all transactions are legal and ethical. Target Achievement: Meeting or exceedingly daily, weekly, and monthly sales, call volume targets. Record Keeping: Accurately logging all customer interactions, outcomes, and information in a Workflow system.