Cape Town: Communications Analyst (Talent Pool) posted by DLK Group

Responsibilities:

• Gather, analyze, and interpret data related to communication strategies, including social media performance, audience engagement metrics, and feedback surveys
  
• Develop comprehensive reports and dashboards that highlight key performance indicators (KPIs) and trends, presenting findings to senior management
  
• Collaborate with the communications team to create and refine communication strategies based on data insights, audience needs, and organizational goals
  
• Content Evaluation: Assess the effectiveness of existing content and messaging across various channels, providing recommendations for improvements
  
• Stakeholder Engagement: Engage with internal teams, clients, and other stakeholders to understand communication needs and gather feedback
  
• Conduct market research to identify industry trends, competitor analysis, and audience preferences to inform communication strategies
  
• Assist in developing training materials and workshops for staff on effective communication practices and tools
  
• Support the execution of communication projects, ensuring they align with overall strategy and objectives
  

Requirements

Requirements
Qualification & Skills:

• Diploma in Communications, Public Relations, Marketing or a related field
  
• Strong communication skills (both verbal and written)
  
• Strong organizational and administrative skills
  

Experience:

• Minimum 3 years experience as a Communications Analyst
  
• Proficient in MS Office 365 (i.e. Word, Excel, Teams etc.)