Job Description
About the Role
We are seeking a Management Couple to join our luxury game lodge in the Welgevonden Game Reserve, Limpopo Province, South Africa. As the lodge manager and head field guide, you will be responsible for leading our team, managing daily operations, and providing exceptional guest experiences. You will need to possess a blend of leadership, business acumen, and excellent communication skills.
Key Responsibilities
- Motivating, training, and managing staff, fostering a positive environment
- Overseeing daily office and lodge operations, supervising all departments (housekeeping, kitchen, maintenance, food & beverage, front of house)
- Managing lodge procurement processes
- Handling guest requests, complaints, and operational challenges
- Developing and overseeing operational and project plans
- Providing engaging, safe, and educational safari experiences as the head field guide
Requirements
- Team Leadership: Motivating, training, and managing staff, fostering a positive environment, resolving conflicts, conducting performance reviews, and setting goals
- Communication: Clear oral and written skills for guests, staff, and management, with excellent listening skills
- Problem Solving: Ability to creatively and practically handle guest requests, complaints, and operational challenges
- Cultural Awareness & Adaptability: Comfortable working with diverse guest nationalities and staff backgrounds
- Financial Literacy: Understanding of revenue management, expense tracking, and working knowledge of MS Office
- Operations Management: Overseeing daily office and lodge operations, supervising all departments (housekeeping, kitchen, maintenance, food & beverage, front of house), and managing lodge procurement processes
- Licenses: Valid PDP, driver’s license, First Aid Level 1, FGASA Level 1 (Level 2 advantageous), and snake handling certificate
Qualifications
Diploma in Hospitality Management is advantageous.
Salary & Benefits
- Competitive salary to be discussed during the application process
- Accommodation, meals, and uniforms provided as part of the live-in arrangement
How to Apply
If you are a motivated and experienced management couple with a passion for the hospitality industry, please submit your application, including your resume and a cover letter, to [insert contact information].
About Catering / hospitality Jobs in ZA
The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.
When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.
Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.
The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.
Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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