Job Description

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as a Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth. Key Responsibilities: Operational Management Drive store performance to achieve and exceed sales targets. Maximise income streams through effective promotion of add-ons, GP, and other revenue channels. Ensure consistent implementation of merchandising and marketing standards. Attract and retain a strong and loyal customer base. Inventory Management Oversee inventory controls and ensure effective stock management. Monitor store performance in line with stock availability and customer demand. Customer Service Ensure exceptional customer experiences that exceed expectations. Review and act on Mystery Shopper reports and customer feedback. Resolve product and service-related complaints quickly and effectively. Lead by example in reinforcing a customer-first culture among staff. People Management Train, develop and motivate staff to reach full potential. Plan for succession and promote internal growth. Manage performance consistently and fairly. Foster a positive, engaging and productive working environment. Administration & Compliance Ensure strict adherence to company policies, systems, and procedures. Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files. What We’re Looking For: Proven retail management experience Strong leadership and people management skills Excellent communication and organisational skills Target and results-oriented mindset Passion for customer service and retail excellence Working Hours: Retail hours, including weekends and public holidays

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About Retail / wholesale Jobs in Dihlabeng

In Dihlabeng, South Africa, the retail and wholesale sector is generally a significant contributor to the local economy, offering various job opportunities for individuals seeking employment in these fields. Typically, roles within this sector involve interacting with customers, managing inventory, and maintaining store displays. Overall, the industry outlook remains positive, with many companies investing in expansion and modernization initiatives.

Salaries for retail and wholesale positions in Dihlabeng often fall within broad ranges, depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may command salaries between R15 000 to R25 000 per annum, while more senior roles can range from R40 000 to R80 000 or more. However, please note that these figures are general estimates and actual salaries can vary significantly.

Common skills required for retail and wholesale positions in Dihlabeng include excellent customer service skills, effective communication abilities, and the ability to work well under pressure. Other essential skills typically include basic computer literacy, inventory management knowledge, and an understanding of cash handling procedures. In some cases, proficiency in a second language or experience with point-of-sale systems may also be beneficial.

Many companies within the retail and wholesale sector operate across various industries, including financial services, technology, manufacturing, and more. These sectors often require employees to possess specific skills and knowledge, such as product knowledge, sales techniques, or logistics management expertise. Generally, professionals in these roles can expect a dynamic work environment with opportunities for career progression and professional development.

In terms of career development, retail and wholesale professionals in Dihlabeng may have opportunities to progress into senior roles, such as store managers, department heads, or even entrepreneurial ventures. Additionally, many companies invest in training programs and development initiatives to equip employees with the skills needed to excel in their chosen roles. By acquiring relevant experience, skills, and knowledge, individuals can position themselves for success within this sector.

View Job Nelspruit: Store Manager Jumbo Mall

This information provides general career guidance. Actual salaries and requirements vary by employer.

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