Pietermaritzburg: Fitness Instructor posted by Virgin Active South Africa Pty Ltd

January 14, 2026 Jobs in KZN Midlands

Virgin Active South Africa Pty Ltd

Msunduzi

Customer service / support

Job Description

About the Role

As a Fitness Instructor at Virgin Active South Africa Pty Ltd, you will play a pivotal role in inspiring our members to live active lives. Your primary objective is to promote our world-class fitness products and increase member retention through effective new member induction. This involves promoting existing and new fitness initiatives as well as products and services to our members.

Key Responsibilities

Conduct fitness initiatives to increase member retention
Build relationships with members to achieve member retention
Ensure the health and safety of members at all times
Actively manage ongoing training and self-development to keep abreast of industry changes
Actively assist and promote ancillary products and services available to members

Requirements

Matric qualification
Industry recognized fitness qualification essential
A minimum of 6 months experience within fitness
First Aid qualification with AED certification
Ability to work shifts, including weekends and public holidays
Experience in member service (customer service)
Must be a peoples person and be able to assist and guide our members

Qualifications

Matric qualification
Industry recognized fitness qualification

About Customer service / support Jobs in Msunduzi

In the city of Msunduzi, South Africa, the customer service and support industry is a significant sector, contributing to the country’s economic growth. Typically, this field encompasses various roles that cater to diverse industries, often requiring adaptability and excellent communication skills. As a result, individuals seeking employment in this area can expect a dynamic and rewarding work environment.

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When it comes to salary expectations for customer service and support positions in Msunduzi, the range is broad, and actual figures can vary depending on factors such as experience, company size, and industry sector. Generally, salaries typically fall within the R40 000 – R80 000 per annum range for entry-level positions, while more senior roles can command higher salaries, often ranging from R80 000 – R120 000 per annum or more, depending on performance and qualifications.

Common skills required for customer service and support roles in Msunduzi include excellent communication and interpersonal skills, patience, empathy, and problem-solving abilities. Additionally, proficiency in Microsoft Office applications, a strong internet connection, and experience with CRM systems are often essential. In some cases, knowledge of social media platforms, content management systems, or data analytics tools may also be beneficial.

The customer service and support industry is commonly found across various sectors, including financial services, technology, manufacturing, and retail. These roles are often in high demand due to the growing need for efficient customer communication and support.

Career development opportunities for individuals working in customer service and support positions in Msunduzi typically involve progressing through different levels of responsibility, such as from a support role to a team lead or specialist position. With experience and additional training, professionals can move into more senior roles, such as operations management or business analysis, within the same industry or explore related fields, like sales, marketing, or human resources.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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