Job Description
About the Role
We are seeking a highly organized and detail-oriented Centurion: Receptionist to join our team at Express Employment Professionals Midrand. As a key member of our reception team, you will be responsible for ensuring a seamless experience for visitors, clients, and staff alike. Your excellent communication skills, combined with your ability to multitask and prioritize tasks effectively, make you an ideal candidate for this role.
Key Responsibilities
- Meet and greet visitors (directing or answering questions)
- Book meetings and boardrooms
- Answer telephones (assisting queries, taking messages, and managing the switchboard)
- Sort, distribute and action emails
- Ensure reception area is tidy and presentable
- Ensure knowledge of staff movements in and out of the office
- Receive and dispatch deliveries
- Summarise and distribute the Daily Service Sheet Checklist
- Save and send completed Work Orders to clients monthly
- Create new Customer files
- Scan and save all documentation on Mobi Work
- Manage filing systems (filing and archiving)
- Order office supplies (cleaning supplies, groceries and stationery)
- Arrange access cards for new staff
- Assist with IT matters/ queries (phones, printers, and emails)
- Book couriers and ensure items are packaged and labelled correctly
- Assist with H&S
- Arrange weekly admin meetings
- Take weekly admin meeting minutes
- Recon Vodacom account
- Assist with Vendor applications
Requirements
- Excellent communication skills
- Ability to multitask and prioritize tasks effectively
- Basic computer literacy (Microsoft Office, etc.)
Qualifications
- Matric certificate (minimum requirement)
Salary & Benefits
- Competitive salary based on experience (see below for details)
- Comprehensive benefits package including medical aid, retirement savings plan, and paid annual leave
How to Apply
About Client Services/Sales Support Jobs in Gauteng
In Gauteng, South Africa, the client services and sales support sector is a common field with a steady demand for professionals who can provide exceptional customer service and administrative support to businesses. Typically, this industry is characterized by a mix of freelance and in-house roles, with many opportunities available across various sectors.
Salary ranges for client services and sales support positions in Gauteng are generally broad, depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may start within the range of R400 000 to R600 000 per annum, although this can vary widely. More experienced professionals can expect salaries ranging from R800 000 to R1,200 000 per annum or more. However, it is essential to note that these figures are only general guidelines and may not reflect actual salaries for specific companies or roles.
Common skills required for client services and sales support roles include excellent communication and interpersonal skills, the ability to work independently and as part of a team, proficiency in Microsoft Office applications, strong organisational and time management skills, and often, knowledge of CRM software and other industry-specific tools. Typically, candidates with experience in customer-facing roles or administrative positions tend to be well-suited for these types of jobs.
Many industries commonly employ client services and sales support staff, including financial services sector, technology industry, manufacturing sector, and more. These professionals may provide support to sales teams, manage customer relationships, and assist with administrative tasks such as data entry and record-keeping.
In terms of career development, client services and sales support roles can serve as a stepping stone for those looking to transition into more senior positions or pursue related careers in human resources, marketing, or business development. Typically, professionals who excel in these roles may be considered for promotions or transfer opportunities within their current organisation.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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