Job Description
About the Role
We are seeking a skilled Counter Sales professional to join our team at South Cape Recruitment, specializing in the steel industry. As a key member of our sales counter, you will be responsible for delivering exceptional customer service, product knowledge, and sales support to drive business growth.
Key Responsibilities
- Greet customers warmly and assist them in identifying their needs.
- Provide expert advice on steel products, including specifications, uses, and availability.
- Monitor stock levels and coordinate with the inventory team to ensure timely replenishment of products.
- Accurately process customer orders and coordinate with the warehouse team for timely fulfilment.
- Assist customers with product selection, provide quotations, and follow up on inquiries.
- Address customer complaints and issues promptly and professionally.
- Adhere to all safety protocols and company policies.
- Prepare daily weekly and monthly sales reports as required.
Requirements
- Strong communication and interpersonal skills.
- Excellent problem-solving abilities and attention to detail.
- Understanding of steel products, their applications, and industry standards.
- Familiarity with sales techniques and customer service best practice.
- Customer-focused, proactive, and results-driven – work to targets.
- Ability to work independently and as part of a team.
- Strong organizational and multitasking skills.
- Ability to market promote and upsell full range of products.
Qualifications
- Bachelor’s degree in relevant field or equivalent (if applicable).
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How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT Sales Jobs in Western Cape
The IT sales industry in Western Cape is generally a dynamic and growing field, with an increasing demand for skilled professionals to drive business growth and digital transformation across various sectors. Typically, the job market trends indicate a high level of competition among job seekers, but also present opportunities for those who possess the right skills and experience.
In terms of salary expectations, IT sales roles in Western Cape typically offer broad ranges that can vary significantly depending on factors such as the individual’s level of experience, the company size, and the specific industry sector. Generally, entry-level positions may fall within a range of R500 000 to R1 200 000 per annum, while senior roles can command salaries between R800 000 and R3 million or more. However, it is essential to note that actual salary figures can differ significantly depending on individual circumstances.
Common skills required for IT sales roles in Western Cape include strong technical knowledge of various software solutions, excellent communication and interpersonal skills, and the ability to build and maintain relationships with clients and stakeholders. Typically, candidates with experience in areas such as cloud computing, cybersecurity, and data analytics are highly sought after. Additionally, proficiency in tools like Salesforce, Microsoft Dynamics, or similar CRM systems is often preferred.
The IT sales industry is commonly found in various sectors, including financial services sector, technology industry, manufacturing sector, and healthcare industry. Often, companies within these sectors require IT sales professionals to provide solutions that meet their specific business needs and drive growth.
In terms of career development, IT sales roles can offer opportunities for professional growth and advancement. Typically, experienced sales professionals may move into leadership positions or transition into specialized roles such as account management or technical consulting. Some may also choose to pursue additional education or certifications to enhance their skills and stay competitive in the job market.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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