Job Description
About the Role
We are seeking a Control Room Operator to join our team, providing 24/7 camera and alarm surveillance on sites, tracking, mobile tracking, call centre, incident management, and operational support for critical services that support the operations of Combined Private Investigations. The successful candidate will ensure all matters are addressed in a prompt, efficient, and professional manner.
Key Responsibilities
- Provide 24/7 camera and alarm surveillance on sites
- Track and monitor incidents using mobile tracking systems
- Manage calls from the call centre, responding to incident reports and providing support
- Conduct profiling activities to read incident risk behaviour
- Operate two-way radios for communication with teams
- Maintain accurate records of incidents and responses
Requirements
- Matric / Grade 12 or equivalent (NQF level 4)
- PSIRA registered (minimum Grade C)
- Computer literate
- Exceptional telephone etiquette and communication skills
- Technical background of cameras and alarm systems highly beneficial
- Advanced surveillance body language will be highly beneficial
- Proven experience with two-way radios would be beneficial
Qualifications
- PSIRA registration is a requirement for this role, as it is a critical component of the job.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Gauteng
In Gauteng, the IT and computing industry is a significant contributor to the province’s economy, with a steady demand for skilled professionals. Typically, this field is characterized by rapid technological advancements, innovative projects, and a high level of job satisfaction among employees. Generally, career prospects in this sector are strong, with a range of opportunities available across various industries.
Salaries for IT and computing professionals in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. While it is common to see salaries ranging from R400 000 to R1,200 000 per annum, these figures are only a general guideline and actual salaries may differ significantly. For instance, senior executives or technical leads with extensive experience may command higher salaries, while entry-level positions may start at lower levels.
Common skills required for IT and computing roles in Gauteng include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud platforms like AWS or Azure, and experience with agile development methodologies. Additionally, understanding of data analysis and interpretation, cybersecurity principles, and IT project management are often essential. Familiarity with popular software applications, such as Microsoft Office 365 or Google Workspace, is also beneficial.
The financial services sector, technology industry, manufacturing sector, and government departments are among the common industries that employ IT and computing professionals in Gauteng. These sectors require a range of skills and expertise, from data analysis to network administration, making them attractive options for career development.
For those seeking a career in IT and computing, there are numerous opportunities for professional growth and development. Typically, career progression involves moving into senior roles or specialized positions, such as technical lead, solutions architect, or data scientist. Opportunities for further education and training, such as certifications or postgraduate studies, can also enhance job prospects. Generally, a strong understanding of industry trends, networking, and continuous learning are essential for success in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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