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South Africa: Guest Relations Anchor – Luxury Beachfront Lodge – Mozambique | Lvdw posted by Kendrick Recruitment

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Job Description

About the Role

Kendrick Recruitment is seeking a highly skilled and experienced Guest Relations Anchor to join our client’s luxury beachfront lodge in Mozambique. This rotational role will cover Guest Relations, Lodge Administration, and Safari Shop management, offering a unique opportunity for a hands-on, guest-focused professional to thrive in a high-end hospitality environment.

Key Responsibilities

  • Welcoming and farewelling guests, knowing them by name and understanding their personal needs
  • Hosting guests at meals and ensuring guest delight across all touchpoints
  • Coordinating activities, transfers, and special requests with guides, butlers, and housekeeping
  • Assisting with room allocation, check-outs, invoicing, and lodge administration
  • Supporting monthly planning, training, and staff scheduling
  • Overseeing stock management, operational smalls, and maintenance
  • Promoting a culture of going the extra mile for guests and staff
  • Participating in meetings, disciplinary procedures, and community engagement initiatives

Requirements

  • Minimum 2 years’ experience in a similar role within luxury lodge operations
  • Computer literate with strong organisational and communication skills
  • Guest-focused, proactive, and able to multitask under pressure

Qualifications

Salary & Benefits

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in ZA

The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.

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When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.

Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.

The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.

Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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