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South Africa: Head of People & Culture

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Job Description

About the Role

At The President Hotel, exceptional guest experiences are driven by exceptional people. As the hotel continues its journey toward being recognised as a luxury destination, the People & Culture function plays a central role in shaping service excellence, leadership capability, and organisational effectiveness. This senior leadership role forms part of the hotels long-term growth and refinement strategy and is central to driving people excellence within a luxury hospitality environment.

Key Responsibilities

  • Develop and execute the hotels People & Culture strategy aligned to business, service, and luxury objectives
  • Act as a senior HR advisor to the General Manager, Executive Committee, and Board
  • Lead workforce planning, succession planning, and organisational design
  • Balance commercial priorities with employee engagement, culture, and retention
  • Embed a strong service culture aligned with luxury hospitality standards
  • Own and oversee recruitment strategy across all hotel departments
  • Build sustainable talent pipelines and employer branding initiatives
  • Guide senior leadership recruitment and critical appointments
  • Drive leadership development, training frameworks, and performance management
  • Support retention strategies within a high-volume hospitality environment

Requirements

  • Valid South African ID or valid work permit
  • Minimum 810 years HR experience with proven hotel experience
  • Experience in a senior HR leadership role such as Head of HR / People & Culture, Senior HR Manager, or HR Business Partner
  • Proven experience in strategic HR leadership within a hospitality environment
  • Recruitment strategy and workforce planning across multiple hotel departments
  • Employee relations, including complex disciplinary processes and CCMA matters
  • Labour legislation compliance and IR best practice
  • Working directly with Executive teams and Boards
  • Demonstrated ability to operate at strategic, operational, and advisory levels simultaneously
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Qualifications

  • Valid South African ID or valid work permit
  • Minimum 810 years HR experience with proven hotel experience

Salary & Benefits

Competitive, market-related executive salary. Company contribution toward medical aid and pension fund.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About HR & recruitment Jobs in ZA

In the Human Resources (HR) and recruitment sector in South Africa, the general job market trend is typically one of steady growth and demand for skilled professionals. This is due to the increasing need for organisations to manage their workforce effectively, comply with employment legislation, and attract top talent in a competitive job market.

Typically, HR and recruitment professionals in South Africa can expect broad salary ranges, often between R600 000 and R1 200 000 per annum, depending on factors such as experience, company size, industry sector, and level of seniority. It’s essential to note that actual salaries may vary widely, and it’s crucial to research the market rates for specific roles and companies. Experience, qualifications, and industry-specific skills can also impact salary expectations.

Common skills required for HR and recruitment professionals in South Africa include proficiency in HR software and systems, excellent communication and interpersonal skills, analytical and problem-solving abilities, a solid understanding of employment legislation and labour relations, project management skills, and the ability to work independently and as part of a team. Other essential skills may include data analysis, strategic thinking, and digital literacy.

Industry sectors that commonly employ HR and recruitment professionals include financial services sector, technology industry, manufacturing sector, and public sector organisations. These industries often require HR and recruitment specialists who can navigate complex employment laws, manage high-stakes employee relations, and develop innovative recruitment strategies.

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For those interested in pursuing a career in HR or recruitment, there are various development opportunities available. Typically, professionals in this field start as assistants or coordinators and progress to more senior roles such as talent acquisition specialists, HR generalists, or recruitment managers. With experience and additional qualifications, they may move into leadership positions or specialise in areas like benefits administration, talent management, or training and development.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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