Job Description
About the Role
We are seeking a highly organized and detail-oriented Sales Administrator to join our team at MyCars.co.za, specializing in online auctions. As a key member of our store operations, you will play a crucial role in managing our sales processes, ensuring smooth communication with clients, and facilitating auction transactions.
Key Responsibilities
- Manage and respond to emails, phone calls, live chats, and WhatsApp messages promptly and professionally.
- Assist clients with profile inquiries, including updates, verifications, and merging duplicate profiles.
- Provide exceptional after-sales support, addressing client concerns and resolving issues related to vehicle documentation.
- Process private adverts for listing on the MyCars.oc.za website.
- Manage the intake, inspection, and upload of vehicle documents.
- Coordinate the collection and delivery of fleet assets and NATIS documents.
Requirements
- Strong administrative skills and attention to detail.
- Excellent communication and customer service skills.
- Ability to multitask and prioritize tasks effectively.
- Proficient in using online platforms for sales administration.
Qualifications
No formal education is required for this role.
Salary & Benefits
The salary for this position will be discussed during the interview process.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Client Services/Sales Support Jobs in Gauteng
In Gauteng, South Africa, the client services and sales support sector is a common field with a steady demand for professionals who can provide exceptional customer service and administrative support to businesses. Typically, this industry is characterized by a mix of freelance and in-house roles, with many opportunities available across various sectors.
Salary ranges for client services and sales support positions in Gauteng are generally broad, depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may start within the range of R400 000 to R600 000 per annum, although this can vary widely. More experienced professionals can expect salaries ranging from R800 000 to R1,200 000 per annum or more. However, it is essential to note that these figures are only general guidelines and may not reflect actual salaries for specific companies or roles.
Common skills required for client services and sales support roles include excellent communication and interpersonal skills, the ability to work independently and as part of a team, proficiency in Microsoft Office applications, strong organisational and time management skills, and often, knowledge of CRM software and other industry-specific tools. Typically, candidates with experience in customer-facing roles or administrative positions tend to be well-suited for these types of jobs.
Many industries commonly employ client services and sales support staff, including financial services sector, technology industry, manufacturing sector, and more. These professionals may provide support to sales teams, manage customer relationships, and assist with administrative tasks such as data entry and record-keeping.
In terms of career development, client services and sales support roles can serve as a stepping stone for those looking to transition into more senior positions or pursue related careers in human resources, marketing, or business development. Typically, professionals who excel in these roles may be considered for promotions or transfer opportunities within their current organisation.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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