Job Description
About the Role
The Senior Manager – Business Development and Marketing is a critical role that will oversee the evolution of our Salesforce roadmap, aligning platform development with business development and marketing goals. This position requires an experienced professional who can collaborate with divisional marketing teams, provide technical leadership, and champion user adoption and training initiatives.
Key Responsibilities
- Own and evolve the Salesforce roadmap in partnership with divisional marketing team leaders, aligning platform development with BD goals and marketing strategies.
- Work collaboratively with the divisional marketing teams to support the delivery of business development and marketing plans where related to CRM.
- Act as the primary liaison between BD stakeholders and the Digital Team with regards to CRM systems.
- Collaborate with the Marketing Automation Team on configuration and integration efforts for Salesforce.
- Collaborate with Pardot / Automation platform leads and other key systems to ensure data integrity and system performance.
- Troubleshoot complex issues and implement scalable solutions.
- Translate business needs into technical requirements.
- Communicate platform capabilities and limitations clearly to non-technical stakeholders.
- Champion user adoption and training initiatives.
- Support with providing ad-hoc CRM reporting.
Requirements
- Demonstrated hands-on experience with Salesforce Sales Cloud and Financial Services Cloud, including platform management and strategic planning.
- Basic understanding of Marketing Cloud and Account Engagement as well as Data Cloud, Agentforce and Einstein.
- Proven experience in Salesforce product management, ideally in a client-side CRM Manager or agency/partner role.
- Strong understanding of Salesforce architecture, administration, and org management.
- Demonstrable experience with Salesforce Analytics (CRMA), including the ability to design and articulate new reports that integrate multiple datasets to deliver actionable insights.
- Experience leading teams and managing cross-functional projects.
- Salesforce certifications (Administrator, Platform App Builder, Architect, or Consultant).
- Strong, demonstrable troubleshooting and problem-solving skills.
- Excellent communication and stakeholder management abilities.
Qualifications
- Bachelor’s degree in a relevant field (no specific degree mentioned)
Salary & Benefits
TBD
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Western Cape
The IT and computing industry is a thriving sector in Western Cape, with many opportunities available to those interested in pursuing a career in this field. Generally, the job market in this area tends to be competitive, with a high demand for skilled professionals who can meet the technological needs of various industries. Typically, these roles involve working on software development, system administration, and data analysis.
When it comes to salary expectations, it’s difficult to pinpoint exact figures due to varying factors such as experience, company size, and industry sector. However, broad ranges are possible. For example, entry-level positions in IT typically range from R300 000 to R500 000 per annum, while more senior roles can command salaries between R600 000 and R1 million or more, depending on the individual’s qualifications and experience. Experienced professionals can also expect to earn higher salaries, often above R1 million, especially if they are in high-demand positions.
Common skills required for IT roles include proficiency in programming languages such as Java, Python, and C++, as well as experience with software development methodologies like Agile and Scrum. Strong understanding of database management systems, cloud computing platforms, and data analysis tools is also highly valued. Additionally, excellent problem-solving skills, strong communication abilities, and a commitment to ongoing learning and professional development are essential for success in this field.
The IT industry is commonly found in various sectors, including the technology industry, financial services sector, manufacturing sector, and government institutions. These industries often require IT professionals to design, develop, and implement software solutions that meet their specific needs. In addition to traditional roles like software development, there are also opportunities for IT professionals to work in consulting, testing, and support.
For those interested in advancing their careers, opportunities exist for professional growth and development. Many companies offer training programs, mentorship schemes, and networking events to help employees develop new skills and stay up-to-date with industry trends. With experience, individuals can move into leadership positions or start their own IT consulting businesses. Furthermore, certifications like CompTIA A+, Cisco CCNA, and Microsoft MCSA demonstrate a commitment to professional development and can enhance job prospects.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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