Job Description
About the Role
We are seeking an experienced Technical Sales Manager to lead our team in delivering exceptional customer service and technical support for industrial transmission products in Cape Town. As a key member of our sales team, you will be responsible for managing customer accounts, responding to queries, resolving issues, and identifying upselling/cross-selling opportunities. If you have a passion for technical sales and excellent interpersonal skills, we encourage you to apply for this exciting opportunity.
Key Responsibilities
- Deliver exceptional customer service and technical support for industrial transmission products (chains, bearings, hoses, belts, etc.)
- Manage customer accounts, respond to queries, resolve issues and identify upselling/cross-selling opportunities.
- Conduct site visits, provide technical consultations and support field operations through inspections and troubleshooting.
- Collaborate with internal teams (sales, logistics, technical) to ensure accurate and timely product delivery.
- Stay current with product developments, participate in training and train clients on product usage.
Requirements
- Matric (Grade 12) or equivalent
- 510 years of technical experience in the transmission industry
- Strong hands-on knowledge of chains, bearings, hoses, belting and related products
- Proven track record in customer service and account management
- Own reliable vehicle and valid drivers license
- Strong interpersonal, organizational and communication skills.
Qualifications
Salary & Benefits
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Sales Jobs in Western Cape
The sales industry in Western Cape is typically characterized by a competitive job market, with a high demand for skilled professionals who can drive revenue growth and build strong relationships with clients. Generally, the job market trends in this field are influenced by the overall economic climate and the specific needs of various industries.
In terms of salary expectations, it’s common to find sales positions paying salaries that range from around R300 000 to R600 000 per annum, depending on factors such as experience, company size, and industry sector. However, it’s essential to note that these are broad estimates, and actual salaries can vary significantly based on individual circumstances.
Typically, a successful sales professional in Western Cape should possess a range of skills, including strong communication and interpersonal skills, the ability to build rapport with clients and colleagues alike, and a solid understanding of marketing principles and product knowledge. Common skills also include negotiation and closing techniques, sales strategy development, and data analysis and reporting. Additionally, proficiency in Microsoft Office and CRM software is often an added advantage.
The technology industry, financial services sector, and manufacturing sector are among the most common industries that employ sales professionals in Western Cape. Other sectors, such as healthcare and education, also have a presence of sales roles.
In terms of career development, sales professionals in Western Cape can expect to progress through various stages, from entry-level sales positions to senior account management or sales leadership roles. Opportunities for training and professional development are often available, including sales certifications, product knowledge updates, and industry-specific conferences. As experience grows, so does the scope of responsibilities, with sales professionals taking on more complex sales strategies, managing larger client portfolios, and contributing to sales team performance metrics.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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