eThekwini: Internal Sales Representative posted by Unique Personnel Ltd

January 29, 2026 Jobs in eThekwini

Unique Personnel Ltd

KwaZulu-Natal

Sales

Job Description

About the Role

As an Internal Sales Representative at Unique Personnel Ltd, you will play a key role in supporting the sales team by managing customer inquiries, processing quotes, and coordinating orders to ensure excellent customer service. Your primary responsibility will be to develop and maintain strong relationships with clients, understand their needs, and provide product or service recommendations.

Key Responsibilities

Handle customer inquiries via phone, email, and in-person.
Provide accurate product/service information and pricing.
Prepare and send quotes, proposals, and tenders to clients.
Follow up on leads and quotations to convert inquiries into sales.
Maintain strong relationships with existing and potential clients.
Process sales orders and ensure accurate data entry in the system.
Coordinate with logistics, procurement, and production teams to fulfill orders.
Track orders and update customers on delivery timelines.
Resolve order discrepancies, delays, or customer complaints efficiently.
Maintain and update customer records.
Prepare sales reports, forecasts, and performance analysis.

Requirements

1-3 years of experience in internal sales, customer service, or a similar role.
Experience in tendering, order processing.
Strong understanding of sales principles, pricing, and quotation processes.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
Ability to analyze customer needs and market trends.

Qualifications

Bachelor’s degree or equivalent qualifications.

Salary & Benefits

The salary for this role will be discussed during the interview process.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Sales Jobs in KwaZulu-Natal

In KwaZulu-Natal, the sales profession is an integral part of various industries, with a general job market trend indicating a steady demand for skilled sales professionals. Typically, this field offers competitive compensation and opportunities for career growth. However, salaries can vary widely depending on factors such as experience, company size, industry sector, and location.

Generally, common salary ranges for sales positions in KwaZulu-Natal are between R400 000 to R800 000 per annum, although this is a broad estimate and actual figures may differ significantly. Experience level, performance, and the specific requirements of the role can all impact compensation. It’s essential to research current market rates and negotiate based on individual qualifications and achievements.

In South Africa, common skills required for sales roles often include strong communication and interpersonal skills, the ability to build rapport with clients, a solid understanding of product knowledge, marketing principles, and CRM systems. Typically, proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint, is also essential. Additionally, many companies place a high value on technical skills such as data analysis software or programming languages.

Sales professionals are employed across various industry sectors, including the financial services sector, technology industry, manufacturing sector, and more. These roles often involve interacting with clients, managing relationships, negotiating deals, and identifying new business opportunities.

In terms of career development, sales professionals in KwaZulu-Natal can expect a wide range of advancement opportunities. Typically, common career progression paths include taking on leadership roles, moving into specialist positions such as account management or sales engineering, or transitioning into related fields like business development or product management. Many companies also offer training and development programs to help employees enhance their skills and advance their careers.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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