Western Cape: Technical Supervisor – Electrical Department posted by Brights Hardware

About the Role

We are seeking a highly skilled Technical Supervisor to join our Electrical Department at Brights Hardware in Western Cape. As a key member of our team, you will be responsible for ensuring the smooth running of the department, providing excellent customer service, and driving sales targets. If you have a passion for electrical products and a talent for leadership, we want to hear from you.

Key Responsibilities

• Ensure smooth running of the department
• Make sure that standard operating procedures in department are adhered to
• Assign staff to specific areas and duties and monitor staff uniforms
• Facilitate departmental sales meetings
• Conduct regular inspections with regards to the departments housekeeping, isles, merchandising and uniforms
• Ensure price updates are done timeously
• Monitor returns of faulty / damaged stock and breakages, keep CFC book up to date by monitoring reversals, follow up on repairs and quotations
• Submission of weekly and monthly reports to superior
• Plan and prepare work schedules, daily registers and time and attendance of staff, including leave queries, manage overtime
• Conduct Performance reviews and evaluations in order to nominate staff for awards and promotions
• Train all new and old staff members (product knowledge and procedures)
• Allocate and monitor floor areas for various functions (i.e. incoming stock, transfers, checking area and returns)
• Implement company returns policy, i.e. returned stock should be allocated to an area with CFC note attached
• Ensure tasks are delegated, pressure is applied to subordinates for meeting deadlines in a motivating manner by setting weekly targets
• Enforce disciplinary code of company and apply discipline
• Participate in perpetual stock takes
• Perform any work related tasks as delegated by superior

Requirements

• Matric or equivalent
• Brights Leadership Training completed
• Brights Induction (Service Excellence) completed
• 2 Years minimum experience in a similar role
• 3 Years experience in the hardware environment
• Previous experience in department
• Ability to issues disciplinary action & Initiate in a Disciplinary Enquiry
• Intermediate level merchandising certificate
• Inhouse return p/m2 standard

Qualifications

Brights Leadership Training completed

Brights Induction (Service Excellence) completed

Matric or equivalent

Note: I’ve followed the exact structure and rules provided, while preserving all original information intact.