Cape Town Region: Group Operations Director | Cape Town posted by J D Specialized Recruitment

January 28, 2026 Jobs in Cape Peninsula

J D Specialized Recruitment

Western Cape

Catering / hospitality

Job Description

About the Role

We are seeking an experienced and commercially minded Group Operations Director to lead our Cape Town portfolio, driving consistent service delivery and operational excellence across multiple sites. As a key member of our senior leadership team, you will be responsible for overseeing strategic, operational, and brand performance, while supporting General Managers and department heads to embed standards, streamline systems, and ensure compliance with company policies and relevant legislation.

Key Responsibilities

Provide strategic direction and oversight across all Cape Town properties
Implement and maintain standards, procedures, and compliance with company policies and relevant legislation
Lead budgeting, forecasting, reporting, and performance analysis, driving margin improvement and cost control
Oversee procurement and supplier relationships
Drive high-performance culture through workforce planning, recruitment, succession, engagement, and retention
Partner with culinary, beverage, and marketing teams to strengthen guest experience and brand alignment
Support growth initiatives and contribute to long-term portfolio strategy

Requirements

Proven senior operational leadership experience within hospitality (multi-site preferred)
Strong commercial and financial acumen (budgets, cost control, profitability, reporting)
Track record of building high-performing teams and leading across multiple stakeholders
Strong standards, compliance, and process orientation with a guest-centric mindset

Qualifications

Proven senior leadership experience in hospitality
Bachelor’s degree or equivalent qualification in Business Administration, Hospitality Management, or related field

Salary & Benefits

[Salary range: R X X -X per annum, depending on experience] [No additional benefits mentioned]

Note: I have kept all the original requirements and responsibilities intact, while formatting them according to the provided structure.

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How to Apply

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About Catering / hospitality Jobs in Western Cape

The Western Cape, with its stunning natural beauty and thriving economy, presents an exciting career landscape for those interested in the hospitality and catering industry. Typically, this sector is driven by tourism, offering a wide range of job opportunities across various establishments, from boutique hotels to fine dining restaurants.

Generally, salaries in the hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within the range of R200 000 – R400 000 per annum, while more senior roles can command higher figures, often ranging from R500 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.

Common skills required for a career in hospitality include strong communication and interpersonal skills, the ability to work well under pressure, attention to detail, and excellent customer service skills. Additionally, knowledge of food safety and handling, basic first aid, and proficiency in Microsoft Office software are often considered essential. In more senior roles, management skills, financial acumen, and creativity may also be valued.

The Western Cape’s hospitality industry is often driven by the tourism sector, which encompasses various sub-sectors such as luxury resorts, boutique hotels, fine dining restaurants, and event management. Financial services, technology, and manufacturing are also common industries that employ catering staff. Generally, career progression in this field can involve moving from front-of-house to back-of-house roles, or transitioning into management positions.

For those seeking a career in hospitality, there are various opportunities for development and advancement. Common career paths include working as a sous chef, restaurant manager, or events coordinator, before potentially moving into general management or even entrepreneurship. With experience and the right skills, it’s possible to transition into related fields such as food writing, culinary arts instruction, or even entrepreneurial ventures in the hospitality sector.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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