Job Description
About the Role
A dynamic meat retail company is seeking a customer-focused Retail Front-End Supervisor with experience in meat retail environments. The ideal candidate will have expertise in supervising cashiers, managing front shop operations, and maintaining high customer service standards.
Key Responsibilities
- Supervise daily front shop activities including cashiers and service counters
- Manage staff rosters, breaks, and shift coverage
- Ensure efficient queue flow and customer service during peak trading hours
- Resolve customer queries, complaints, and refunds professionally
- Cash & Till Control: Oversee cash-up procedures, float control, and till reconciliations
- Investigate cash shortages, overages, and variances
- Ensure adherence to cash handling and security procedures
- Prepare daily cash and front-end reports
Requirements
- Matric (Grade 12) – essential with Bachelor Pass (Maths & Science)
- Retail supervision / customer service qualification (advantage)
- 3 -7 years’ experience in retail, preferably meat or FMCG retail
- Strong cash control and front-end management experience
- Meta Matrix System proficiency
Qualifications
- Matric (Grade 12) with Bachelor Pass (Maths & Science)
Salary & Benefits
[Not mentioned in original] [DO NOT include a “How to Apply” section – this is added automatically]
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail / wholesale Jobs in Ekurhuleni
The retail and wholesale sector is a significant contributor to Ekurhuleni’s economy, providing a range of job opportunities for individuals looking to enter or advance in their careers. Typically, the job market in this field is competitive, with a high demand for skilled and experienced professionals. Generally, roles within this sector require a strong work ethic, excellent communication skills, and the ability to work well under pressure.
When it comes to salary expectations, it’s common for retail and wholesale positions to offer broad ranges that can vary depending on factors such as experience, company size, and industry sector. Typically, salaries in this field range from R20 000 to R50 000 per annum, although these figures are only a general guideline and actual salaries may differ. It’s essential to research specific companies and job descriptions to get a more accurate understanding of salary expectations.
Common skills required for retail and wholesale roles include excellent communication and customer service skills, basic math skills, and the ability to work efficiently in a fast-paced environment. Other valuable skills often include inventory management, visual merchandising, and supply chain management. In addition, many companies require employees to possess strong problem-solving skills, be adaptable to changing situations, and demonstrate a willingness to learn and develop new skills.
Industries that commonly employ retail and wholesale staff include the financial services sector, technology industry, manufacturing sector, and e-commerce businesses. These sectors often have high foot traffic and demand for efficient customer service, making them attractive options for those looking to start or advance their careers in this field.
For career development, it’s common for retail and wholesale professionals to move into management roles, such as store manager or distribution coordinator. Others may choose to specialize in specific areas, such as logistics or visual merchandising. With experience and additional training, individuals can also transition into related fields, such as supply chain management or e-commerce management. Ultimately, the key to success in this field is to be adaptable, proactive, and committed to ongoing learning and development.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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