Constantia: Assistant Spa Manager (Luxury Spa) – Constantia posted by Phoenix Recruitment

February 3, 2026 Jobs in Cape Peninsula

Phoenix Recruitment

Cape Town City Centre

Catering / hospitality

Job Description

Spa at a luxury Hotel in Constantia, Cape Town is looking for an Assistant Spa Manager. The successful candidate will work closely with the Spa Manager to ensure seamless day to day operations of the spa. This hands-on role combines leadership, operational management , and guest relations . The successful candidate will help maintain excellent service standards , support staff management and assist in driving revenue growth , while fostering a calming and welcoming environment. Duties: Team Management: Assist in supervising, mentoring, and motivating the spa team. Maintain a high level of professionalism and team performance. Support in conducting performance evaluations and staffing decisions. Guest Experience: Ensure guests receive exceptional service from arrival to departure. Address guest concerns promptly and professionally. Build and maintain strong guest relationships to promote satisfaction and loyalty. Operations Oversight: Support daily operational management including scheduling, stock control, and facility maintenance. Ensure equipment is well maintained and operational. Oversee compliance with health, safety, and hygiene regulations. Assist with bookings, client record management, and administrative reporting. Contribute to budgeting and financial management as required. Sales & Revenue: Promote spa services and retail products to maximize revenue. Support the achievement of monthly sales targets. Monitor retail and service performance and suggest revenue improvements. Training & Development: Assist in organizing and delivering staff training sessions. Ensure the team maintains up to date product knowledge and service excellence. Encourage continuous professional development among staff. Administrative Duties: Maintain accurate records, reports, and documentation. Utilize spa management software efficiently. Support the Spa Manager with administrative and operational tasks. Requirements: Diploma or certification in spa therapy, beauty therapy, or a related field. Minimum of 3 years’ experience in a luxury spa environment. At least 1 year in a supervisory or assistant management role. Experience in spa retail sales is highly advantageous. Proficiency in spa management software and Microsoft Office. Strong leadership and interpersonal abilities. Excellent communication and conflict-resolution skills. Proven ability to motivate a team and drive sales. In-depth knowledge of spa products, treatments, and industry trends.

View Job South Africa: Guest Liaison / Concierge Relief (Award-Winning Hotel) - Bantry Bay posted by Phoenix Recruitment

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Cape Town City Centre

The hospitality industry in Cape Town City Centre is a thriving sector, driven by the city’s status as a popular tourist destination and hub for business and leisure activities. Typically, job seekers in this field can expect to find employment opportunities across various sectors, including fine dining restaurants, hotels, conference centres, and event management companies. This diversity of settings means that professionals with diverse skill sets are often in demand.

Salary expectations for catering and hospitality positions in Cape Town City Centre vary widely depending on factors such as experience, company size, and industry sector. While broad salary ranges can be estimated, it’s essential to note that actual salaries may differ significantly due to these varying influences. For example, a highly experienced individual in a top-end restaurant may earn between R800 000 and R1 200 000 per annum, while entry-level positions in smaller establishments might pay around R300 000 – R500 000 annually. These figures are only rough estimates and should be taken as general guidelines.

In the hospitality industry, common skills that are often in demand include excellent communication and interpersonal skills, strong attention to detail, ability to work under pressure, physical stamina for long hours on one’s feet, and proficiency in basic food handling and safety procedures. Generally speaking, knowledge of food preparation techniques, wine management, or event planning can be a valuable asset in securing a role.

Industry sectors that commonly employ catering and hospitality professionals include the financial services sector, technology industry, manufacturing sector, and tourism. Other significant players in this space include education institutions, healthcare providers, and corporate event planners. As such, individuals with diverse experience and skills can expect to find opportunities across multiple industries.

View Job South Africa: Head Of Marketing (Wine Estate) - Stellenbosch / Brackenfell posted by Phoenix Recruitment

Career development is a critical aspect of any professional’s growth. Typically, hospitality professionals may progress from entry-level positions to supervisory or management roles within their current establishment or move into related fields like sales, marketing, or human resources. Opportunities for advancement often exist in larger establishments with more complex operations, while smaller businesses and start-ups may provide opportunities for entrepreneurial innovation and leadership development.

This information provides general career guidance. Actual salaries and requirements vary by employer.

GO APPLY NOW

Safe & secure application process