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Bryanston: Travel Support Architect (Inbound Dmc) – Bryanston posted by HotelJobs

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Job Description

Leading Inbound Destination Management Company based in Bryanston is looking for a Travel Support Architect. The suitable candidate assists the Travel Designers in delivering a seamless, high touch client experience. This role manages operational components; bookings, documentation, research, supplier communication and administrative accuracy. The travel support architect ensures that the Travel Designers has time to focus on client relationships, itinerary design, pricing and strategic decision making. Duties: Lead Intake Support: Check visa and travel restriction requirements for new enquiries. Support with any pre-qualification research if required. Research & Quote Support: Conduct research on hotels, tours, excursions, and experiences. Gather quotes from suppliers. Provide accurate data to Travel Designers for itinerary development. Assist in background research for pricing or availability. Booking & Supplier Coordination: Make all hotel, tour, transfer and ground bookings. Request availability / options and manage confirmations. Perform GDS flight bookings (if trained and certified). Log payment reminders and follow up on release dates. Maintain booking spreadsheets, CRM file accuracy and supplier documentation. Documentation & Pre Travel Processing: Collect all documents from suppliers. Assemble the final travel pack for Travel Designer approval. Prepare vouchers, confirmations, e tickets, and relevant attachments. Ensure everything is correctly filed within CRM. During Travel Support: Provide first line support for routine or admin-related issues. Log client issues into CRM and escalate to Travel Designer where required. Communicate with suppliers on routine changes (timings, confirmations, reminders). Post Travel Support: Capture feedback in CRM. Assist with updating client notes and preferences. Support Travel Designer with sending follow-up communication packs. Requirements: Grade 12 A formal travel & tourism qualification At least 12 years travel industry experience preferred (inbound advantageous). Strong admin or operations background welcome. GDS exposure an advantage. Tourplan knowledge advantageous Strong organisational and administrative ability. Excellent attention to detail. Good written communication. Ability to multitask in a fast-paced travel environment. Warm; service-oriented personality. Reliability and consistency in task completion. Willingness to learn and grow into a Travel Designer role.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Gauteng

The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.

In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.

To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.

Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

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Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
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Posted in Jobs in Bryanston, Jobs in Gauteng, Jobs in Northern Suburbs, Jobs in South Africa

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Bryanston: Travel Support Architect (Inbound Dmc) – Bryanston posted by HotelJobs

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Job Description

Leading Inbound Destination Management Company based in Bryanston is looking for a Travel Support Architect. The suitable candidate assists the Travel Designers in delivering a seamless, high touch client experience. This role manages operational components; bookings, documentation, research, supplier communication and administrative accuracy. The travel support architect ensures that the Travel Designers has time to focus on client relationships, itinerary design, pricing and strategic decision making. Duties: Lead Intake Support: Check visa and travel restriction requirements for new enquiries. Support with any pre-qualification research if required. Research & Quote Support: Conduct research on hotels, tours, excursions, and experiences. Gather quotes from suppliers. Provide accurate data to Travel Designers for itinerary development. Assist in background research for pricing or availability. Booking & Supplier Coordination: Make all hotel, tour, transfer and ground bookings. Request availability / options and manage confirmations. Perform GDS flight bookings (if trained and certified). Log payment reminders and follow up on release dates. Maintain booking spreadsheets, CRM file accuracy and supplier documentation. Documentation & Pre Travel Processing: Collect all documents from suppliers. Assemble the final travel pack for Travel Designer approval. Prepare vouchers, confirmations, e tickets, and relevant attachments. Ensure everything is correctly filed within CRM. During Travel Support: Provide first line support for routine or admin-related issues. Log client issues into CRM and escalate to Travel Designer where required. Communicate with suppliers on routine changes (timings, confirmations, reminders). Post Travel Support: Capture feedback in CRM. Assist with updating client notes and preferences. Support Travel Designer with sending follow-up communication packs. Requirements: Grade 12 A formal travel & tourism qualification At least 12 years travel industry experience preferred (inbound advantageous). Strong admin or operations background welcome. GDS exposure an advantage. Tourplan knowledge advantageous Strong organisational and administrative ability. Excellent attention to detail. Good written communication. Ability to multitask in a fast-paced travel environment. Warm; service-oriented personality. Reliability and consistency in task completion. Willingness to learn and grow into a Travel Designer role.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Gauteng

The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.

In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.

To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.

Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

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Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement



Advertisement




Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Bryanston, Gauteng


Job Seeker Tip

Keep track of all your job applications in a spreadsheet, including company names and application dates.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

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A technology company specializing in telecom regulatory solutions, law enforcement/public safety technology, and Gov-tech for digital transformation, is...

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Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Bryanston, Jobs in Gauteng, Jobs in Northern Suburbs, Jobs in South Africa

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